Asset Protection Supervisor - Outlet, Full Time - Livermore
About The Position
The Asset Protection Supervisor (APS) supports Asset Protection Management in leading the implementation and execution of asset protection programs. This includes leading internal and external investigations, executing shortage-control and safety programs, and promoting shortage and safety awareness using available tools and resources. The APS trains, develops, and coaches Asset Protection Associates to ensure they follow policies and procedures for external apprehensions, record retention, shortage control, and safety programs. The supervisor is expected to act with integrity, humanity, and respect, and to model Customer First, Always behavior through asset protection and responsible stewardship of time and resources.
Requirements
- High school diploma or equivalent.
- 1–2 years of direct experience.
- Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
- Resourceful self-starter who works well independently and as part of a team, and can adapt quickly to changing priorities.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
- Must satisfy licensing requirements where required by state or local jurisdiction.
- Ability to apprehend shoplifters.
- Ability to stand and walk for prolonged periods, occasionally reach above eye level, stoop, kneel, or crouch, remain for long periods in enclosed surveillance areas, and frequently lift or move up to 30 pounds.
Responsibilities
- Supervise internal investigations and the external protection program, ensuring staff follow policies and procedures for apprehensions, CCTV usage, and record retention.
- Communicate safety and shortage action plans and programs in conjunction with Store Leadership.
- Build and maintain positive relationships and open communication among Asset Protection, Store Leadership, Store Associates, Central, and peer Asset Protection teams.
- Maintain building security and open and close the building when appropriate.
- Train, develop, and coach Asset Protection Associates on applicable policies and programs.
Benefits
- Day-1 medical, dental, and vision benefits for eligible colleagues
- Competitive pay
- Paid time off
- Flexible holiday time off and flexible scheduling
- Instant access to earned wages with PayActiv
- Enhanced benefits including pet, home, and auto insurance
- 401(k) plan options
- Bonus earning opportunities
- Growth potential opportunities
- Employee discount at Bloomingdale’s and Macy’s stores
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
