Asset Protection Supervisor Full Time

BJ's Wholesale Club • Ithaca, NY

5d

About The Position

The Asset Protection Supervisor is responsible for safety, asset protection, and inventory control at the club. The role leads inventory counts and supervises Team Members in the asset protection and inventory control departments. It creates and maintains a safe club environment through theft-deterrence strategies, member engagement, and safety standards; manages physical and systemic inventory processes and reverse logistics; maintains inventory controls and count accuracy; and monitors and executes company asset protection programs.

The supervisor leads through clear communication, sound decision-making, accountability, coaching, and team development. The role supports Team Member engagement and compliance, promotes an inclusive and collaborative environment, and helps ensure excellent member service and consistent club standards. It also uses business data and reporting to identify trends, address process breakdowns, and support club performance and profitability.

The position requires open shift availability, regular and predictable full attendance, and may involve working in other departments as needed. Work takes place primarily indoors, with frequent movement on hard surfaces, temperature extremes, and possible exposure to cleaning agents and hazardous materials. The compensation range is $21.25–$26.56.

Requirements

• At least 18 years of age.
• Open shift availability required.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• High school diploma, college degree, and/or big-box wholesale, retail, grocery, or management experience preferred.
• Prior asset protection, safety, and/or inventory-control experience preferred.
• Forklift experience preferred.

Responsibilities

• Perform safety inspections, instruct on accident-prevention techniques, and assist with accident investigations.
• Handle workers’ compensation and general liability rates.
• Develop and teach company asset-prevention programs and initiatives.
• Lead, execute, and investigate results from inventory-count programs; perform inventory counts and manage inventory-control functions.
• Oversee count teams and programs, and implement operational shrink-deterrence practices.
• Oversee the Inventory Control Driver and assigned responsibilities.
• Oversee the return-to-vendor (RTV) process and ensure the accuracy of damages, vendor returns, and transfers.
• Validate that merchandise leaving the back doors has been processed according to company guidelines.
• Build effective teams in asset protection and inventory control through selection, training, assessment, performance evaluation, coaching, motivation, and performance management as needed.
• Execute asset protection routines in accordance with the Asset Protection Supervisor Calendar.
• Review the club shrink report weekly, annotate the monthly report for shrink over $500, and investigate and resolve variances.
• Plan and execute cycle inventory preparation.
• Execute merchandise-protection standards based on current club theft trends.
• Partner with RAPM to investigate internal and external theft, fraud, and organized retail crime cases; communicate factual findings and updates to leadership.
• Conduct weekly CCTV reviews and enter inventory recoveries weekly, in accordance with the Asset Protection Calendar.
• Manage, review, and resolve losses identified through exception-based reporting and cash variances.
• Maintain club policies and procedures.
• Teach, coach, and lead Team Members through club-level training and support engagement, compliance, development, and a safe and positive work environment.
• Set service expectations, support Team Members in resolving member concerns, and promote a safe and positive member experience.
• Lead teams in delivering daily GOLD club standards, including stocking, promotional execution, signage accuracy, cleanliness, organization, and perishable rotation and cold-chain maintenance.
• Use reporting and business metrics to identify performance trends and opportunities, correct process breakdowns, and communicate the connection between operations and financial targets.
• Perform other duties as assigned, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay and access to earned pay before payday (a fee may apply).
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible team members age 18 and older.
• Employee Stock Purchase Plan, allowing eligible team members to purchase BJ’s common stock at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED