Asset Protection Supervisor Full Time

BJ's Wholesale Club • Waltham, MA

1d

About The Position

The Asset Protection Supervisor is responsible for safety, asset protection, and inventory control at a BJ’s Wholesale Club. The role leads inventory counts and supervises Team Members in the asset protection and inventory control departments. It creates and maintains a safe club environment through theft deterrence, member engagement, and enforcement of safety standards. The supervisor manages physical and systemic inventory processes, reverse logistics, inventory controls, and count accuracy, and monitors and executes company asset protection programs.

The position also leads and develops teams, communicates expectations and feedback, supports team member engagement, and promotes a collaborative and inclusive environment. It works to deliver service excellence and daily GOLD Member and Club Standards, while using business metrics and reports to identify opportunities, prevent process breakdowns, and support club performance and profitability.

The role requires open shift availability and regular, predictable, full attendance. Work is primarily indoors and involves frequent movement on hard surfaces, occasional bending and handling merchandise, and lifting up to 50 pounds; moving heavier or awkward items may require assistance. The environment includes frequent temperature extremes near freezers, ovens, and coolers, and possible frequent exposure to cleaning agents and hazardous materials.

Requirements

• At least 18 years of age.
• Open shift availability required.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.
• Regular, predictable, full attendance is an essential function of the job.
• Ability to perform the physical activities described, including frequent movement and occasional bending, handling, pulling, reaching, stooping, and lifting.

Nice To Haves

• High school diploma, college degree, and/or experience in big-box wholesale, retail, grocery, or management is preferred.
• Prior asset protection, safety, and/or inventory control experience is preferred.
• Forklift experience is preferred.

Responsibilities

• Perform safety inspections, instruct on accident prevention, and assist with accident investigations.
• Handle workers’ compensation and general liability rates.
• Develop and teach company asset prevention programs and initiatives.
• Lead and execute inventory counts, investigate count results, and manage inventory control functions and count teams.
• Implement operational shrink deterrence best practices and programs.
• Oversee the Inventory Control Driver and assigned responsibilities.
• Oversee the return-to-vendor process and ensure accuracy of damages, returns, and transfers.
• Validate that merchandise leaving the back doors has been processed according to company guidelines.
• Develop effective asset protection and inventory control teams through selection, training, assessment, performance evaluation, coaching, motivation, and performance management as needed.
• Execute Asset Protection Routines according to the Asset Protection Supervisor Calendar.
• Review club shrink reports weekly, annotate the shrink report for amounts over $500 monthly, and investigate and resolve variances.
• Plan and execute the cycle inventory preparation process.
• Execute merchandise protection standards based on current club theft trends.
• Partner with RAPM and investigate internal and external theft, fraud, and organized retail crime cases.
• Communicate investigation results and provide fact-based updates to leadership.
• Conduct weekly CCTV reviews according to the Asset Protection calendar.
• Enter inventory recoveries weekly according to the Asset Protection calendar.
• Review club shrink reports monthly, investigate variances, and annotate findings.
• Manage, review, and resolve losses identified through exception-based reporting and cash variances.
• Maintain club policies and procedures.
• Perform other assigned duties, including working in other departments as needed.
• Lead, coach, and train Team Members; support engagement, compliance, safety, inclusion, and development.
• Set service expectations, support Team Members in resolving member concerns, and help maintain a safe and positive member experience.
• Lead teams in delivering GOLD club standards, including stocking, promotional execution, accurate signage, cleanliness, organization, and perishable rotation and cold-chain standards.
• Use business metrics and reporting to understand performance, identify trends and opportunities, correct process breakdowns, and communicate the connection between operational performance and club financial targets.

Benefits

• Weekly pay.
• Daily Pay access to earned pay before payday; a fee may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options.
• Optional dental and vision coverage.
• Health Savings Account (HSA) and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible team members age 18 and older.
• Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount; eligibility requirements vary by position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed