Asset Protection Supervisor Full Time

BJ's Wholesale Club • Ithaca, NY

6d • $21 - $27

About The Position

The Asset Protection Supervisor is responsible for safety, asset protection, and inventory control. This role leads inventory counts and supervises Team Members in the asset protection and inventory control departments. The supervisor helps maintain a safe club environment through theft deterrence, member engagement, and safety standards; manages physical and systemic processes and reverse logistics; ensures inventory controls and count accuracy; and monitors and executes company asset protection programs.

The position also leads and develops teams, supports Team Member engagement and training, and promotes a collaborative, inclusive, and safe experience for Team Members and members. It sets service expectations and helps ensure daily GOLD member and club standards. The supervisor uses business metrics and reporting to identify trends, address process issues, and support club performance and profitability.

Work takes place primarily indoors, with frequent movement across hard surfaces and frequent exposure to temperature extremes in freezers, ovens, and coolers. The role may also involve exposure to cleaning agents and hazardous materials. Compensation is listed as $21.25–$26.56; actual pay varies based on factors such as location, education, experience, and qualifications.

Requirements

• At least 18 years of age.
• Open shift availability required.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.

Nice To Haves

• High school diploma, college degree, and/or big-box wholesale, retail, grocery, or management experience.
• Prior asset protection, safety, and/or inventory control experience.
• Forklift experience.

Responsibilities

• Perform safety inspections, instruct Team Members on accident prevention, assist with accident investigations, and handle workers’ compensation and general liability rates.
• Develop and teach company asset prevention programs and initiatives.
• Lead and execute inventory counts, investigate results, oversee count teams and inventory control programs, and implement shrink-deterrence practices.
• Oversee the Inventory Control Driver and assigned responsibilities.
• Oversee the return-to-vendor (RTV) process and ensure the accuracy of damage, return-to-vendor, and transfer transactions; validate that merchandise leaving through the back doors has been processed according to company guidelines.
• Develop productive asset protection and inventory control teams through selection, training, assessment, performance evaluation, coaching, motivation, and performance management.
• Execute asset protection routines outlined in the Asset Protection Supervisor Calendar.
• Review club shrink reports, annotate applicable shrink over $500, investigate variances, and resolve them accordingly.
• Plan and execute the cycle inventory preparation process.
• Execute merchandise protection standards based on current club theft trends.
• Partner with the RAPM and investigate internal and external theft, fraud, and organized retail crime cases.
• Communicate investigation results and provide fact-based updates to leadership.
• Conduct weekly CCTV reviews and weekly inventory-recovery data entry according to the Asset Protection calendar.
• Manage, review, and resolve losses identified through exception-based reporting and cash variances.
• Maintain club policies and procedures.
• Teach, coach, and lead Team Members through club-level training; support engagement, policy and procedure application, and compliance.
• Promote ethical decision-making, inclusion, collaboration, and a safe, positive experience for Team Members and members.
• Set service standards and support Team Members in resolving member concerns; help deliver GOLD member and club standards.
• Use key performance metrics and reporting to identify trends, opportunities, and process breakdowns, and communicate how operational performance connects to club financial targets.
• Perform other assigned duties, including working in other departments as needed; maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options.
• Optional dental and vision coverage.
• Health Savings Account (HSA) and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible Team Members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed