Asset Protection Supervisor Full Time

BJ's Wholesale Club • Waltham, MA

2d • $21 - $26

About The Position

The Asset Protection Supervisor is responsible for safety, asset protection, and inventory control at a BJ’s Wholesale Club. The role leads and executes inventory counts, supervises Team Members in the asset protection and inventory control departments, and maintains a safe club environment through theft deterrence, member engagement, and safety standards. The supervisor manages physical and systemic inventory processes, reverse logistics, inventory controls, and count accuracy, and monitors and executes company asset protection programs.

The position provides leadership through sound decision-making, effective communication, accountability, and team development. It coaches and trains Team Members, supports engagement and compliance, promotes an inclusive and safe environment, and ensures excellent service for members. The supervisor also leads teams in meeting daily GOLD club standards and uses reporting and business metrics to identify trends, correct process issues, and support club performance and financial targets.

The role includes safety inspections and accident prevention, inventory counts and shrink investigation, oversight of count teams and return-to-vendor processes, merchandise protection, CCTV reviews, investigation of theft and fraud, and management of losses identified through exception reporting and cash variances. Regular, predictable, full attendance is an essential function. Other duties may be assigned, including work in other departments as needed.

Requirements

• At least 18 years of age.
• Open shift availability required.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training Team Members, and driving and communicating results.
• High school diploma, college degree, and/or big box wholesale, retail, grocery, and/or management experience is preferred.
• Prior asset protection, safety, and/or inventory control experience is preferred.
• Forklift experience is preferred.

Nice To Haves

• High school diploma, college degree, and/or big box wholesale, retail, grocery, and/or management experience.
• Prior asset protection, safety, and/or inventory control experience.
• Forklift experience.

Responsibilities

• Perform safety inspections, instruct on accident prevention, assist with accident investigations, and handle workers’ compensation and general liability rates.
• Develop and teach company asset prevention programs and initiatives.
• Lead, execute, and investigate results from the inventory count program; perform inventory counts.
• Manage inventory control functions, oversee count teams and programs, and implement operational shrink deterrence practices.
• Oversee the Inventory Control Driver and assigned responsibilities.
• Oversee the return-to-vendor process and ensure the accuracy of damage, vendor-return, and transfer transactions; validate that merchandise leaving the back doors is processed according to company guidelines.
• Develop productive asset protection and inventory control teams through selection, training, assessment, performance evaluation, coaching, motivation, and performance management when necessary.
• Execute Asset Protection Routines according to the Asset Protection Supervisor Calendar.
• Review the club shrink report weekly, annotate the monthly report for shrink over $500, investigate and resolve variances, and document findings.
• Plan and execute the cycle inventory preparation process.
• Execute merchandise protection standards based on current club theft trends.
• Partner with RAPM to investigate internal and external theft, fraud, and organized retail crime cases; communicate investigation results and factual updates to leadership.
• Conduct weekly CCTV reviews and enter inventory recoveries weekly according to the Asset Protection calendar.
• Manage, review, and resolve losses identified through exception-based reporting and cash variances.
• Maintain club policies and procedures.
• Teach, coach, and lead Team Members through club-level training; support engagement, policy and procedure application, and compliance.
• Set service standards, support Team Members in resolving member concerns, and help maintain safe and positive experiences for members and Team Members.
• Lead teams in delivering daily GOLD club standards, including stocking, promotional execution, accurate signage, cleanliness, organization, and perishable rotation and cold-chain maintenance.
• Use key metrics and reporting to identify trends and opportunities, address process breakdowns, and communicate how operational performance connects to club financial targets.
• Work in other departments as needed and maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options.
• Optional dental and vision coverage.
• Health Savings Account (HSA) and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible Team Members age 18 and older.
• Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed