Asset Protection - Security Ambassador - NYC Flagship
Nordstrom•New York, NY
•Onsite
About The Position
The Asset Protection Security Ambassador helps prevent inventory loss through coworker interactions and training, maintaining a visible presence throughout the store, and engaging customers professionally and pleasantly. The role includes customer service, monitoring and surveillance, responding to emergency situations, and reducing inventory loss through audits, training, and education. The employee is expected to maintain confidentiality and may be eligible for performance-based incentives or bonuses.
Requirements
- A valid security license is required for this role in New York City.
- Meet any applicable local licensing requirements.
- Ability to maintain an active, visible floor presence in designated areas.
- Ability to stay calm when handling safety issues, including aggressive suspects.
- Accountability, initiative, and a high level of ownership.
- Ability to work a flexible schedule based on business needs.
Responsibilities
- Greet and engage customers promptly and professionally, and respond to their needs.
- Maintain a visible presence in designated areas as a deterrent, wearing a Nordstrom-provided security officer-style uniform.
- Perform monitoring and surveillance activities.
- Assess and assist in emergency situations.
- Reduce and control inventory loss through audits, training, and education.
- Maintain a high level of confidentiality.
Benefits
- Medical and vision insurance
- Dental insurance
- Retirement benefits
- Paid time away and PTO accruals
- Life insurance
- Disability insurance
- Employee merchandise discount
- Employee Assistance Program resources
- Holidays
- Potential eligibility for performance-based incentives or bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
