Asset Protection - Security Ambassador - South Loop Rack

Nordstrom•Chicago, IL

13d

About The Position

The Asset Protection Security Ambassador helps prevent inventory loss through coworker interactions and training, while maintaining a visible presence throughout the store and interacting with customers professionally and pleasantly. The role includes greeting and assisting customers, monitoring and surveillance, responding to emergencies, and reducing inventory loss through audits, training, and education. The position requires confidentiality, a calm approach to safety issues, and a flexible schedule based on business needs. The listed hourly pay range is $20.60–$21.40; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
Ability to maintain an active, visible floor presence as a deterrent in designated areas.
Ability to remain calm when dealing with safety issues, including suspects who engage in aggressive behavior.
Accountability, initiative, and a high level of ownership.
Meet any local licensing requirements.
Ability to work a flexible schedule based on business needs.

Responsibilities

Greet and engage customers in a timely, professional, and personable manner, and respond to their needs.
Maintain a visible presence by wearing a Nordstrom-provided security officer-style uniform.
Perform monitoring and surveillance activities.
Assess and assist in emergency situations.
Reduce and control inventory loss through audits, training, and education.
Maintain a high level of confidentiality.