Asset Protection - Security Ambassador - Fig at 7th Rack

Nordstrom•Los Angeles, CA
•$22 - $23•Onsite

About The Position

The Asset Protection Security Ambassador helps prevent inventory loss through coworker interactions and training, while maintaining a visible presence throughout the store and engaging customers professionally and pleasantly. The role includes customer service, monitoring and surveillance, emergency response, and loss-prevention activities. A valid security license is required in Washington DC, Denver, New York City, St. Louis, and Oregon; candidates must also meet any local licensing requirements.

Requirements

  • Hold a valid security license in Washington DC, Denver, New York City, St. Louis, or Oregon, where required.
  • Meet any local licensing requirements.
  • Maintain an active, visible floor presence as a deterrent in designated areas.
  • Remain calm when handling safety issues, including aggressive behavior by suspects.
  • Demonstrate accountability, initiative, and a high level of ownership.
  • Work a flexible schedule based on business needs.

Responsibilities

  • Greet and engage customers in a timely, professional, and personable manner, and respond to their needs.
  • Maintain a visible presence by wearing a Nordstrom-provided security officer-style uniform.
  • Perform monitoring and surveillance activities.
  • Assess and assist in emergency situations.
  • Reduce and control inventory loss through audits, training, and education.
  • Maintain a high level of confidentiality.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability coverage
  • Merchandise discount
  • Employee assistance program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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