Asset Protection - Security Ambassador - Downtown Seattle

Nordstrom•Seattle, WA
•$23 - $24•Onsite

About The Position

The Asset Protection Security Ambassador helps prevent inventory loss through coworker interactions and training, maintaining a visible presence throughout the store, and engaging with customers professionally and pleasantly. The role includes greeting and assisting customers, conducting monitoring and surveillance, responding to emergency situations, and reducing inventory loss through audits, training, and education. The employee is expected to maintain confidentiality and an active, visible floor presence, and to work a flexible schedule based on business needs.

Requirements

  • Meet any local licensing requirements.
  • Maintain an active, visible floor presence as a deterrent in designated areas.
  • Remain calm when dealing with safety issues, including suspects who engage in aggressive behavior.
  • Demonstrate accountability, initiative, and a high level of ownership.
  • Work a flexible schedule based on business needs.

Responsibilities

  • Greet and engage customers in a timely, professional, and personable manner, and respond to their needs.
  • Maintain a visible presence by wearing a Nordstrom-provided security officer-style uniform.
  • Perform monitoring and surveillance activities.
  • Assess and assist in emergency situations.
  • Reduce and control inventory loss through audits, training, and education.
  • Maintain a high level of confidentiality.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability benefits
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • May be eligible for performance-based incentives or bonuses
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