Assistant Manager - Asset Protection - Downtown Seattle

Nordstrom • Seattle, WA

4d

About The Position

The Assistant Manager - Asset Protection takes ownership and initiative, demonstrates strong time-management skills, and maintains confidentiality and high ethical standards. The role supports building security and safety in partnership with Asset Protection leadership, responds to store security and emergency situations, and helps maintain asset-protection standards. The position also supports employee safety, investigates and reports potential theft, coaches Asset Protection employees, and reviews incident documentation and detention-room video.

Requirements

• Proven success in investigative, asset protection, and security procedures.
• Ability to develop and maintain productive relationships with employees and leaders.
• Strong organizational, delegation, and follow-through skills.
• Ability to manage competing priorities in a fast-paced environment.
• Computer proficiency, including use of monitoring and surveillance technologies.
• A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.

Nice To Haves

• A comprehensive understanding of both APIS and XBR.

Responsibilities

• Work with Asset Protection leadership to ensure complete building security and safety.
• Respond to and report store security and emergency situations, including administering first aid, escorting hostile individuals from the store, and helping lost children.
• Partner with the Asset Protection Manager to assist employees with safety incidents and participate in the store Emergency Response team when necessary.
• Observe customer behavior for indicators of internal and external theft, including fraudulent check or credit card activity and shoplifting.
• Assist in coaching Asset Protection employees to meet performance standards and expectations.
• Review and approve reports to ensure Loss Prevention incidents and cases are properly reported, and document reviews of detention-room videotapes.

Benefits

• Medical, vision, and dental coverage.
• Retirement benefits, including 401(k).
• Paid time away, PTO accruals, and holidays.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• May be eligible for performance-based incentives or bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed