Assistant Manager - Asset Protection - Downtown Seattle

Nordstrom•Seattle, WA
•$49,500 - $86,000

About The Position

The Assistant Manager - Asset Protection supports building security and safety in partnership with Asset Protection leadership. The role responds to and reports store security and emergency situations, assists with employee safety incidents, and may participate in the store Emergency Response team. It also involves observing customer behavior for indicators of internal and external theft, coaching Asset Protection employees, and reviewing incident reports and detention-room videotapes. The ideal candidate takes ownership and initiative, manages time effectively, and maintains confidentiality and high ethical standards.

Requirements

  • Proven success in investigative, asset protection, and security procedures.
  • Ability to develop and maintain productive relationships with employees and leaders.
  • Strong organizational, delegation, and follow-through skills.
  • Ability to manage competing priorities in a fast-paced environment.
  • Computer proficiency, including use of monitoring and surveillance technologies.
  • A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
  • Ownership, initiative, time-management skills, confidentiality, and high ethical standards.

Nice To Haves

  • A comprehensive understanding of APIS and XBR.

Responsibilities

  • Work with Asset Protection leadership to ensure complete building security and safety.
  • Respond to and report store security and emergency situations, including administering first aid, escorting hostile individuals from the store, and helping lost children.
  • Partner with the Asset Protection Manager to assist employees with safety incidents and participate in the store Emergency Response team when necessary.
  • Observe customer behavior for indicators of internal and external theft, including fraudulent check or credit card activity and shoplifting.
  • Assist in coaching Asset Protection employees to ensure they meet performance standards and expectations.
  • Review and approve reports to ensure Loss Prevention incidents and cases are properly reported, and document reviews of detention-room videotapes.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits, including a 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • May be eligible for performance-based incentives or bonuses.
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