Asset Protection & Safety Associate I/II - 1st Shift
About The Position
The Asset Protection & Safety Associate works on Carvana’s Safe & Secure team to protect associates, customers, vehicles, and site operations. This boots-on-the-ground role includes monitoring and controlling site access, inspecting vehicle movement, identifying hazards, carrying out safety procedures, and responding to emergencies. The associate works with Inspection Center and Logistics teams and reports accurate operational information to Safe & Secure leadership. The position is hourly and is scheduled on either 9:00 AM–5:30 PM Sunday–Thursday or 9:00 AM–5:30 PM Tuesday–Saturday; open availability is highly preferred. The facility operates 24/7 and gates must be manned at all times. The role requires extensive walking across the site, including restricted or hard-to-access areas, and working outdoors in varied weather. Duties include clearing snow and implementing heat-safety protocols, using security and access-control technology, scanning vehicles, conducting safety audits, and documenting vehicle movement and location research. The position is designated safety-sensitive.
Requirements
- 1–2 years of experience in a customer service environment.
- Strong verbal and written communication skills.
- Demonstrated sound decision-making in a complex, fast-moving environment.
- Ability to build strong working relationships and connect with people quickly.
- Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
- Ability to handle conflict in a positive, productive way.
- Must be able to read, write, speak, and understand English.
- Must be at least 18 years of age.
- Must be able to lift up to 60 pounds independently and carry or transport up to 60 pounds up to 20 feet.
- Must be able to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
- Requires excellent visual acuity and manual dexterity.
- Requires frequent driving and computer data entry.
- Must adhere to regular and predictable attendance.
- Must pass a complete background check; the role is not eligible for visa sponsorship.
Nice To Haves
- Familiarity with CCTV, RFID, card access, or other Safe & Secure technology.
- Previous experience supporting an OSHA or safety team program.
- Experience with crisis prevention and/or response plans.
Responsibilities
- Provide service-first interactions and represent Carvana at the site gate for associates, vendors, and visitors.
- Communicate clearly and calmly, listen actively, and de-escalate conflict productively.
- Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
- Operate the Safe & Secure App and RFID technology to enforce ingress and egress procedures.
- Manage and document vehicle movement through Inspection Center entrance and exit gates.
- Respond to emergencies using established protocols and apply first aid, CPR, and AED training when needed.
- Maintain site operations in all weather, including snow removal and summer heat-safety protocols.
- Identify environmental hazards, conduct safety audits, and reinforce safe practices.
- Scan vehicles using mobile rover technology and handheld scanners to support accurate inventory and operational flow.
- Conduct vehicle-location research and provide detailed reports to leadership.
- Build working relationships with site personnel and share accurate operational information with Safe & Secure leadership.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Student loan support.
- Vehicle discounts.
- Pet benefits.
- Wellness program supporting physical and mental health.
- Opportunities to grow skills and share knowledge across the organization.
- Promote-from-within culture and career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
