Asset Protection & Safety Associate I/II - 1st Shift

Carvana•Manville, NJ

4h•$18 - $19

About The Position

The Asset Protection & Safety Associate works on Carvana’s Safe & Secure team to protect associates, customers, and vehicles at a Carvana location. This hands-on role includes gate coverage, perimeter and lot monitoring, vehicle scanning and tracking, safety audits, hazard identification, emergency response, and maintaining site operations in varying weather conditions. The position works with associates, vendors, visitors, Inspection Center and Logistics teams, and Safe & Secure leadership. It reports to a Safe & Secure Functional Lead or Manager. This is a full-time hourly position. Listed schedule options are Mon/Tue 9:00 AM–5:30 PM and Wed/Thu 6:00 AM–2:30 PM and Fri 9:00 AM–5:30 PM, or Wed–Sat 8:00 AM–4:30 PM; open availability is highly preferred. The facility operates 24/7, and gates must be manned at all times. The pay range is $18–$19 per hour.

Requirements

1–2 years of experience in a customer service environment.
Strong verbal and written communication skills.
A track record of sound decision-making in a complex, fast-moving environment.
Ability to build working relationships and connect with people quickly.
Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
Ability to handle conflict in a positive, productive way.
Ability to read, write, speak, and understand English.
Must be at least 18 years of age.
Must be able to lift up to 60 pounds independently, including lifting mostly from knee to shoulder height and from other levels.
Must be able to carry and transport up to 60 pounds up to 20 feet.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull in conditions that may be cold, hot, noisy, or wet, with possible fumes or odors from vehicle maintenance.
Excellent visual acuity and manual dexterity.
Ability to use required safety equipment, including items such as a face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Ability to drive frequently and perform computer data entry.
Must adhere to regular and predictable attendance.
Must pass a complete background check.
This is a safety-sensitive position; the role is not eligible for visa sponsorship.

Nice To Haves

Familiarity with CCTV, RFID, card access, or other Safe & Secure technology.
Previous experience supporting an OSHA or safety team program.
Experience with crisis prevention and/or response plans.

Responsibilities

Provide service-first interactions and represent Carvana at the gate for associates, vendors, and visitors.
Communicate clearly and calmly, listen actively, and build positive working relationships.
Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
De-escalate conflicts and work productively with partners.
Operate the gate using the Safe & Secure App and RFID technology, enforcing ingress and egress procedures.
Manage and document vehicle movement through Inspection Center entrance and exit gates.
Respond to emergencies using established protocols; complete training and certification in first aid, CPR, and AED.
Maintain site operations in varying weather, including snow removal and summer heat-safety protocols.
Identify environmental hazards, conduct safety audits, and reinforce safety practices.
Scan vehicles using mobile rover technology and manual handheld scanners to support operational flow and inventory accuracy.
Walk to restricted or hard-to-access areas of the lot.
Research vehicle locations and provide detailed reports to leadership.
Meet key performance measures for unit loss rate, Safe & Secure App execution, inventory control and accuracy, tracking, and safety incident performance.
Attend work regularly and predictably.