Asset Protection Manager

Northeast Grocery•City of Albany, NY

About The Position

The Asset Protection Manager is responsible for apprehending shoplifters and completing internal theft and fraud investigations within assigned stores. The role monitors and enforces shrink-reduction controls and identifies Organized Retail Crime activity. It involves working with store management teams, law enforcement agencies, and courts to provide loss-prevention services and mitigate risk. The position oversees Asset Protection responsibilities for approximately 5 to 8 stores in an assigned area and reports to the Regional Asset Protection Investigations Supervisor.

Requirements

Satisfactory internal performance reviews.
Strong verbal and written communication skills.
Analytical ability and competence in problem solving.
Valid driver's license.
High school diploma or equivalent.
At least 3 years of supermarket or comparable experience.

Responsibilities

Oversee Asset Protection responsibilities for approximately 5 to 8 stores in the assigned area.
Communicate regularly with store management teams to ensure issues are addressed promptly.
Apprehend shoplifters and complete supporting documentation as necessary.
Conduct interviews and collect evidence and documentation to prepare complete internal investigations.
Maintain strict confidentiality throughout investigations.
Monitor assigned stores for Organized Retail Crime activity and elevate concerns to the Asset Protection Investigations Supervisor.
Monitor and enforce controls at assigned stores to reduce shrink.
Work with store management teams to provide Asset Protection services and mitigate risk.
Represent the organization to law enforcement and at court hearings involving external theft cases.
Ensure compliance with applicable corporate policies and procedures.
Assist store operations in following back-door receiving practices.
Focus on front-end operations to reduce exposure to cash and product loss.
Monitor for possible teammate dishonesty.
Assist the Zone Shrink Specialist and Store Management with perpetual inventory counts and follow-up on losses.
Regularly ensure physical security standards are followed at store level.
Oversee Asset Protection requirements for new store openings in the assigned area.