Asset Protection Manager

Northeast Grocery•Burlington, VT

10d

About The Position

The Asset Protection Manager oversees asset protection responsibilities for approximately 5 to 8 stores in the assigned area, covering locations in Plattsburgh, New York, and the Burlington, Vermont, areas. The role is responsible for apprehending shoplifters, conducting internal theft and fraud investigations, monitoring and enforcing shrink-reduction controls, and identifying organized retail crime activity. The manager works with store management teams and law enforcement to provide asset protection services and mitigate risk. This position reports to the Regional Asset Protection Investigations Supervisor.

Requirements

Satisfactory internal performance reviews.
Strong communication skills, including the ability to convey information effectively verbally and in writing.
Analytical ability and competence in problem solving.
Valid driver's license.
High school diploma or equivalent.
At least 3 years of supermarket or comparable experience.

Responsibilities

Oversee asset protection responsibilities for approximately 5 to 8 stores in the assigned area.
Communicate regularly with store management teams to ensure issues are addressed in a timely manner.
Apprehend shoplifters and complete supporting documentation as necessary.
Conduct interviews and collect evidence and documentation to prepare complete internal investigations while maintaining strict confidentiality.
Monitor assigned stores for organized retail crime activity and elevate concerns to the Asset Protection Investigations Supervisor.
Monitor and enforce store controls intended to reduce shrink.
Work with store management teams to provide asset protection service and mitigate risk.
Represent the organization to law enforcement and at court hearings involving external theft cases.
Ensure applicable corporate policies and procedures are followed.
Assist store operations in following back-door receiving practices.
Focus on front-end operations to reduce exposure to cash and product loss.
Monitor for possible teammate dishonesty.
Assist the Zone Shrink Specialist and store management with perpetual inventory counts and follow up on losses.
Ensure physical security standards are regularly followed at store level.
Oversee asset protection requirements for new store openings in the assigned area.