Asset Protection Manager

Northeast Grocery•Town of Amherst, NY

17d

About The Position

The Asset Protection Manager (APM) oversees asset protection responsibilities for approximately five to eight stores in an assigned area. The role is responsible for apprehending shoplifters, completing internal theft and fraud investigations, monitoring and enforcing shrink-reduction controls, and identifying Organized Retail Crime (ORC) activity. The APM works with store management teams, law enforcement agencies, and court proceedings to provide loss prevention services and mitigate risk. This position reports to the Regional Asset Protection Investigations Supervisor. The role also supports store operations through monitoring receiving and front-end practices, following up on inventory losses, maintaining physical security standards, and overseeing asset protection requirements for new store openings. The company encourages responsible use of AI tools by corporate team members, subject to company policies, data privacy standards, and ethical guidelines.

Requirements

Satisfactory internal performance reviews.
Strong verbal and written communication skills.
Analytical ability and problem-solving competence.
Valid driver's license.
High school diploma or equivalent.
Three or more years of supermarket or comparable experience.

Responsibilities

Oversee asset protection responsibilities for approximately five to eight stores in the assigned area.
Communicate regularly with store management teams to ensure issues are addressed promptly.
Apprehend shoplifters and complete supporting documentation as necessary.
Conduct interviews and collect evidence and documentation for internal investigations while maintaining strict confidentiality.
Monitor assigned stores for Organized Retail Crime activity and elevate concerns to the Asset Protection Investigations Supervisor.
Monitor and enforce store controls intended to reduce shrink.
Work with store management teams to provide asset protection services and mitigate risk.
Represent the organization to law enforcement and at court hearings involving external theft cases.
Ensure applicable corporate policies and procedures are followed.
Assist store operations in ensuring back-door receiving practices are followed.
Focus on front-end operations to reduce exposure to cash and product loss.
Monitor for possible teammate dishonesty.
Assist the Zone Shrink Specialist and store management with perpetual inventory counts and follow-up on losses.
Regularly ensure physical security standards are followed at store level.
Oversee asset protection requirements for new store openings in the assigned area.