Asset Protection Manager

Northeast Grocery•City of Schenectady, NY

3d•$62,354 - $85,000

About The Position

The Asset Protection Manager protects stores across approximately 5 to 8 locations in an assigned area. The role offers hands-on experience in investigations, loss prevention, and store operations, working closely with store leaders and law enforcement. Responsibilities include apprehending shoplifters, conducting internal theft and fraud investigations, monitoring shrink-reduction controls, and identifying Organized Retail Crime activity. The role also supports new store openings and works with store operations to mitigate risk and reduce cash and product loss.

Requirements

Satisfactory internal performance reviews.
Strong communication skills, including the ability to convey information effectively verbally and in writing.
Demonstrated analytical ability and competence in problem solving.
Valid driver's license.
High school diploma or equivalent.
At least 3 years of supermarket or comparable experience.

Responsibilities

Oversee Asset Protection responsibilities for approximately 5 to 8 stores within the assigned area.
Maintain ongoing communication with store management teams to ensure issues are addressed in a timely manner.
Apprehend shoplifters and complete supporting documentation as necessary in assigned stores.
Conduct interviews and collect evidence and documentation to prepare complete internal investigations.
Maintain strict confidentiality throughout investigations.
Monitor assigned stores for Organized Retail Crime (ORC) activity and elevate concerns to the Asset Protection Investigations Supervisor.
Monitor and enforce designated controls at assigned stores to reduce shrink.
Work with store management teams to provide Asset Protection service and mitigate risk.
Represent the organization with law enforcement and at court hearings involving external theft cases.
Ensure applicable corporate policies and procedures are followed.
Assist store operations in ensuring adherence to back door receiving practices.
Focus on front end operations to reduce exposure to cash and product loss.
Monitor for possible acts of teammate dishonesty.
Assist the Zone Shrink Specialist and Store Management with perpetual inventory counts and follow up on losses.
Regularly verify that physical security standards are followed at the store level.
Oversee Asset Protection requirements for new store openings within the assigned area.