About The Position

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. The role leads process improvement and ensures compliance with strategies, procedures, and policies. The Asset Protection Lead upholds the Asset Protection Mission Statement by protecting company profitability, serving as a change agent, and promoting teamwork, collaboration, trust, and accountability. This is an hourly, full-time position.

Requirements

  • Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
  • At least 1 year of retail experience and/or asset protection experience.
  • Dedication to customer service excellence.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds.

Responsibilities

  • Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
  • Support proactive shortage reduction by identifying and preventing theft, fraud, and dishonesty.
  • Maintain current knowledge of company policies and procedures and ensure consistent communication throughout the store.
  • Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
  • Ensure apprehensions follow proper protocol and incidents are accurately documented and reported.
  • Lead store awareness training, data security compliance, and asset protection system application.
  • Ensure the store adheres to company policies, procedures, and safety guidelines.
  • Communicate daily goals and key tasks.
  • Model behaviors that build team knowledge and support the execution of asset protection programs, including onboarding, teaching opportunities, and continued associate learning.
  • Maintain confidentiality and safeguard sensitive information while demonstrating composure during business continuity matters and investigations.
  • Adapt tactics and shift resources in response to changing circumstances and business needs.
  • Build strong working relationships with local law enforcement to support collaboration and successful case resolution.
  • Ensure store systems are working properly and promptly report outages, risks, or safety concerns.
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