Asset Protection Lead - Full Time

Belk•Tallahassee, FL

About The Position

The Asset Protection Lead supports the store in reducing shortage and improving profitability. The role leads process improvement and ensures compliance with strategies, procedures, and policies. The Lead protects company profitability, serves as a change agent, and promotes a store culture of teamwork, collaboration, trust, and accountability. This is an hourly position. The role supports theft, fraud, dishonesty, and organized retail crime prevention and response; leads store awareness training, data security compliance, and asset protection system application; and helps associates build knowledge through onboarding and ongoing learning. The Lead communicates daily goals and tasks, safeguards sensitive information, adapts to changing business needs, builds relationships with local law enforcement, and ensures store systems are working properly.

Requirements

At least 1 year of retail experience and/or asset protection experience, with a dedication to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role, along with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.

Responsibilities

Take ownership, demonstrate accountability and initiative, and drive store objectives and key metrics.
Identify and prevent theft, fraud, and dishonesty to support proactive shortage reduction.
Maintain knowledge of company policies and procedures and communicate them consistently throughout the store.
Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws.
Ensure apprehensions follow proper protocol and incidents are accurately documented and reported.
Lead store awareness training, data security compliance, and asset protection system application.
Ensure store adherence to company policies, procedures, and safety guidelines.
Communicate daily goals and key tasks and model behaviors that build team knowledge.
Support associate onboarding, teaching opportunities, and continued learning to improve execution of asset protection programs.
Maintain confidentiality and safeguard sensitive information, demonstrating composure during investigations and other business-continuity matters.
Adapt tactics and shift resources as business needs and circumstances change.
Build strong working relationships with local law enforcement to support collaboration and case resolution.
Ensure store systems work properly and promptly report outages, risks, and safety concerns.