Asset Protection Lead - Full Time

Belk•Gainesville, GA

About The Position

The Asset Protection Lead supports store shortage reduction and improved profitability by leading process improvements and ensuring compliance with company strategies, procedures, and policies. The role promotes the Asset Protection Mission Statement by protecting profitability, serving as a change agent, and fostering teamwork, collaboration, trust, and accountability. This is an hourly position. The lead helps prevent theft, fraud, and dishonesty; supports investigations and incident reporting; leads store awareness training and data security compliance; and develops associates’ knowledge of asset protection programs. The role also maintains confidentiality, adapts to changing business needs, builds relationships with local law enforcement, and ensures store systems are functioning properly.

Requirements

  • At least 1 year of retail experience and/or asset protection experience.
  • Dedication to customer service excellence.
  • Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
  • Skills and experience to perform the role, together with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move throughout all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

  • Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
  • Identify and prevent theft, fraud, and dishonesty to support shortage reduction; maintain knowledge of company policies and communicate them consistently in the store.
  • Assist with internal, external, and organized retail crime incidents according to case procedures, company standards, and applicable laws; ensure apprehensions follow protocol and incidents are documented and reported accurately.
  • Lead store awareness training, data security compliance, and asset protection system application; ensure adherence to company policies, procedures, and safety guidelines.
  • Communicate daily goals and key tasks, modeling behaviors that build team knowledge.
  • Support onboarding, teaching opportunities, and continued associate learning to improve accuracy in executing asset protection programs.
  • Maintain confidentiality and safeguard sensitive information while demonstrating composure during investigations and business continuity matters.
  • Adapt tactics and shift resources in response to changing circumstances and business needs.
  • Build strong working relationships with local law enforcement to support collaboration and case resolution.
  • Ensure store systems are functioning properly and promptly report outages, risks, or safety concerns.
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