Asset Protection Lead - Full Time

Belk•Columbus, MS

About The Position

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. The role leads process improvement and ensures compliance with strategies, procedures, and policies. The Asset Protection Lead protects company profitability, serves as a change agent, and promotes teamwork, collaboration, trust, and accountability. This is an hourly position.

Requirements

At least 1 year of retail experience or asset protection experience.
Dedication to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that support team and business success.
Skills and experience to perform the role, along with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Support proactive shortage reduction by identifying and preventing theft, fraud, and dishonesty; maintain knowledge of company policies and procedures and communicate them consistently in the store.
Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws; ensure apprehensions follow protocol and incidents are accurately documented and reported.
Lead store awareness training, data security compliance, and asset protection system application; ensure adherence to company policies, procedures, and safety guidelines.
Communicate daily goals and key tasks and model behaviors that build team knowledge.
Improve the team’s knowledge and accuracy in executing asset protection programs through onboarding, teaching opportunities, and continued learning support.
Maintain confidentiality and safeguard sensitive information while demonstrating composure during business continuity matters and investigations.
Adapt to changing circumstances by adjusting tactics and shifting resources based on business needs.
Build strong working relationships with local law enforcement to support collaboration and successful case resolution.
Ensure store systems are working properly and promptly report outages, risks, or safety concerns.