American Girl NYC Asset Protection (seasonal)

Mattel • New York, NY

1d • $19 - $20 • Onsite

About The Position

The Seasonal Asset Protection Associate works at the American Girl Retail Flagship NY location and reports directly to the Asset Protection Manager. The role helps maintain a safe environment for customers and employees and safeguards company assets. The associate should be able to multitask, communicate effectively, and show compassion and understanding while maintaining professional detachment. This is a dynamic, fast-paced retail role supporting American Girl customers and store employees.

Requirements

• State-specific license required.
• Must be available to work evening, overnight, weekend, and holiday shifts.

Nice To Haves

• One to two years of loss prevention, law enforcement, criminal justice, military, or security experience.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Demonstrated ability to work with a broad and diverse workforce and customer base, including children.

Responsibilities

• Monitor and address safety concerns to maintain a safe environment for customers, guests, and store employees.
• Control and guide customer traffic when needed.
• Provide positive, friendly, and professional service to external and internal customers, including diffusing escalated situations.
• Help prevent loss of company assets through surveillance, employee package checks, and trash checks.
• Apply knowledge of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees and lead by example.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed