American Girl NYC Asset Protection (seasonal)

Mattel • New York, NY

1d • Onsite

About The Position

The Seasonal Asset Protection Associate works at the American Girl Retail Flagship in New York City and reports directly to the Asset Protection Manager. The role helps maintain a safe environment for customers and employees and safeguards company assets. The associate must be able to multitask, communicate effectively, show compassion and understanding, and maintain professional detachment. The role requires availability for evening, overnight, weekend, and holiday shifts.

Requirements

• A state-specific license is required.
• Availability to work evening, overnight, weekend, and holiday shifts.

Nice To Haves

• One to two years of experience in loss prevention, law enforcement, criminal justice, the military, or security.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Demonstrated ability to work with a broad and diverse workforce and customer base, including children.

Responsibilities

• Monitor and address safety concerns to maintain a safe environment for customers, guests, and store employees.
• Control and guide customer traffic when needed.
• Provide positive, friendly, and professional service to internal and external customers.
• Use appropriate skills to de-escalate escalated situations.
• Help prevent loss of company assets through surveillance, employee package checks, and trash checks.
• Serve as a safety mentor to store employees and lead by example.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed