About The Position

TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world. We support the U.S. Federal Government and Commercial clients within the continental USA. TestPros is dedicated to making lives better, safer and more secure. TestPros is seeking Accessibility Assessment Specialists with an analytical, customer-focused mindset and experience in usability, customer experience (CX), and accessibility compliance testing. This role evaluates television devices for compliance with FCC closed captioning requirements, focusing on caption quality during video playback and the accessibility and usability of closed caption display settings within the TV user interface. The specialist performs hands-on device testing, documents compliance gaps, and provides actionable remediation guidance.

Requirements

  • 5+ years of experience in accessibility testing, QA, compliance testing, or video/TV device testing
  • Hands-on experience evaluating closed captioning quality
  • Strong understanding of FCC closed captioning principles (accuracy, synchronicity, completeness, placement)
  • Experience testing physical TV devices using remote controls
  • Ability to document findings clearly with supporting evidence
  • Strong written communication and reporting skills

Nice To Haves

  • Experience testing smart TVs, set-top boxes, or streaming devices
  • Familiarity with caption customization features and UI discoverability testing
  • Knowledge of CVAA or device-level accessibility requirements
  • Accessibility or QA certifications (CPACC, WAS, or similar)

Responsibilities

  • Evaluate closed captions for accuracy, synchronicity, completeness, and placement.
  • Test live, linear, and on-demand content as applicable.
  • Identify caption timing, truncation, speaker attribution, and placement issues.
  • Capture test evidence and document defects with clear reproduction steps and severity ratings.
  • Assess accessibility and usability of caption display settings, including discoverability, customization options, consistency across apps and inputs, preview functionality, and interaction via standard remote controls.
  • Develop and execute test plans mapped to FCC requirements.
  • Produce compliance assessment reports with remediation recommendations.
  • Validate fixes.
  • Collaborate with QA, engineering, product, and compliance teams.

Benefits

  • Rate: $40-70/hr (1099 or Corp. To Corp.)
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