Assessment Specialist

ASQ Careers•Milwaukee, WI

1d•$60,000 - $75,000•Hybrid

About The Position

ASQ’s Assessment Specialist supports the development and maintenance of certification examination programs within ASQ’s Test Development Team. The role coordinates and performs work across the test development process, including job analysis, question development and review, exam assembly and publishing, standard setting, and post-administration review. The Specialist follows continuous improvement practices and accreditation standards such as NCCA and ISO/IEC 17024, working collaboratively with the Psychometrician, Senior Assessment Specialists, subject-matter experts (SMEs), and exam delivery partners. The role applies current test development methods and standards to support test reliability, exam quality, and customer satisfaction. The position is based in a hybrid office environment, with Tuesdays and Wednesdays in the Milwaukee headquarters office and the option to work from home up to three days per week. Travel of up to 5% is required. The position is not eligible for U.S. immigration sponsorship. The stated salary range is $60,000–$75,000; any extended offer depends on the candidate’s experience and overall fit. ASQ offers learning and growth opportunities, health and wellness benefits, retirement and insurance programs, paid time off, and a collaborative workplace. The organization describes itself as a global, mission-driven organization committed to sharing ideas and tools that make the world work better.

Requirements

Bachelor’s degree in industrial/organizational psychology, educational psychology, educational measurement, or English, or an equivalent combination.
At least 3 years of experience with educational measurement, credentialing, or assessment maintenance, or an equivalent combination.
Ability to comply with attendance and timeliness policies.
Ability to travel up to 5%.
Must be able to work in a hybrid arrangement with Tuesdays and Wednesdays in the Milwaukee headquarters office.
This role is not eligible for U.S. immigration sponsorship.

Nice To Haves

Experience in assessment or certification operations, training facilitation, project coordination, or facilitating SME collaborations.
Highly organized and detail-oriented, with strong communication skills and ability to manage multiple priorities.
Proficiency with Microsoft Office applications, AI-enabled tools, and collaborative work platforms.
Ability to analyze information, ensure content accuracy, and follow established assessment processes.
Curiosity for learning, comfort working with data and basic assessment metrics, and commitment to high-quality outcomes.

Responsibilities

Coordinate and execute assigned test development activities for certification programs, including job analysis, curriculum and content studies, item writing and review, exam review, and standard-setting workshops.
Prepare materials, facilitate assigned activities in person and virtually, document outcomes, and follow up on action items using established procedures.
Follow procedures, policies, and accreditation requirements to support validity, fairness, accessibility, and consistent exam administrations.
Maintain workshop, item, form, and program records documenting development decisions and compliance; support accreditation evidence requests and complete assigned corrective and preventive actions.
Develop, edit, and maintain items and exam forms in ASQ’s exam bank, including Body of Knowledge mapping, item status, and revision history.
Perform routine item and exam-form quality control, including review of statistics and content.
Coordinate exam production and publishing with the exam delivery vendor; prepare required files, verify delivered content, and support translated exams and special administrations.
Follow established procedures and item security practices to maintain the integrity of ASQ content.
Follow ASQ’s republishing schedule for exam form creation, form review, and pre-equating, and adhere to timelines established by the ASQ Psychometrician.
Work with internal stakeholders and SMEs on concept development, research, analysis, development, and launch activities for new credential products.
Support Certification department continuous improvement by maintaining procedures, work instructions, and templates and identifying opportunities to streamline workflows using approved tools and automation.
Adhere to ASQ competencies of Trust, Accountability, Collaboration, and Transparency.
Perform other duties as assigned.

Benefits

ASQ-sponsored training and opportunities for learning and growth.
Opportunities to achieve professional designations and certifications.
Tuition reimbursement.
Medical insurance.
Dental insurance.
Vision insurance.
Health savings accounts.
Flexible spending accounts.
Access to Avenue MKE Fitness Center and pickleball courts.
Opportunity for annual merit increases.
Retirement savings program.
Disability income plan.
Life insurance, accident insurance, and critical illness insurance.
One-week winter break every December, in addition to paid time off and other paid holidays.
Benefits of ASQ membership.
Performance management and coaching.
Competitive base pay and comprehensive benefits.
Healthy work/life balance.
Regular coffee socials and peer-to-peer recognition.