Assessment Specialist

ASQ - World Headquarters•Milwaukee, WI

10h•$60,000 - $75,000•Hybrid

About The Position

ASQ’s Assessment Specialist supports the development and maintenance of certification examination programs within ASQ’s Test Development Team. The role coordinates and performs work across phases of test development, including job analysis, question development and review, exam assembly and publishing, standard setting, and post-administration review. The specialist follows continuous improvement practices and accreditation standards such as NCCA and ISO/IEC 17024, collaborating with the Psychometrician, Senior Assessment Specialists, subject-matter experts, and exam delivery partners. The position applies current test development methods and standards to support test reliability, exam quality, and customer satisfaction. The ideal candidate has experience in assessment or certification operations, training facilitation, project coordination, or facilitating subject-matter expert collaborations. They are organized and detail-oriented, communicate effectively, manage multiple priorities, and are proficient with Microsoft Office applications, AI-enabled tools, and collaborative work platforms. The role also calls for analyzing information, ensuring content accuracy, following assessment processes, learning with curiosity, working with data and basic assessment metrics, and producing high-quality outcomes. The salary range is $60,000–$75,000. Any extended offer is based on the candidate’s experience and overall fit. The position is hybrid, with Tuesdays and Wednesdays in the Milwaukee headquarters office and the option to work from home up to three days per week. Travel of up to 5% is required.

Requirements

Bachelor’s degree in industrial/organizational psychology, educational psychology, educational measurement, or English, or an equivalent combination.
At least 3 years of experience with educational measurement, credentialing, or assessment maintenance.
Ability to comply with attendance and timeliness policies.
Ability to travel up to 5%.
Ability to work in the Milwaukee headquarters office on Tuesdays and Wednesdays in a hybrid office environment.
This role is not eligible for U.S. immigration sponsorship.

Nice To Haves

Experience in assessment or certification operations, training facilitation, project coordination, or facilitating subject-matter expert collaborations.
Strong organizational, detail-oriented, and communication skills, with the ability to manage multiple priorities.
Proficiency with Microsoft Office applications, AI-enabled tools, and collaborative work platforms.
Ability to analyze information, ensure content accuracy, and follow established assessment processes.
Curiosity for learning, comfort working with data and basic assessment metrics, and commitment to high-quality outcomes.

Responsibilities

Coordinate and execute assigned test development activities for certification programs, including job analysis, curriculum and content studies, item writing and review, exam review, and standard-setting workshops.
Prepare materials, facilitate assigned activities in person and virtually, document outcomes, and follow up on action items using established procedures.
Follow procedures, policies, and accreditation requirements to support exam validity, fairness, accessibility, and consistent administrations.
Maintain workshop, item, form, and program records to document development decisions and compliance; support accreditation evidence requests and complete assigned corrective and preventive actions.
Develop, edit, and maintain items and exam forms in ASQ’s exam bank, including Body of Knowledge mapping, item status, and revision history.
Perform routine item and exam-form quality control, including review of statistics and content.
Coordinate exam production and publishing with the exam delivery vendor; prepare required files, verify delivered content, and support translated exams and special administrations.
Follow established procedures and guidelines and comply with item security practices to maintain the integrity of ASQ content.
Follow ASQ’s republishing schedule for exam form creation, form review, and pre-equating, and adhere to timelines established by the ASQ Psychometrician.
Work with internal stakeholders and subject-matter experts on concept development, research, analysis, development, and launch activities for new credential products.
Support Certification department continuous improvement by maintaining procedures, work instructions, and templates and identifying workflow improvements using approved tools and automation.
Adhere to ASQ competencies of Trust, Accountability, Collaboration, and Transparency.
Perform other duties as assigned.