ASE Customer Service Agent - Full-Time

SkyWest Airlines • Aspen, CO

7d

About The Position

SkyWest Airlines is hiring a full-time Customer Service Agent to provide front-line service to passengers. The role includes assisting travelers throughout their airport experience, addressing special needs and complaints, communicating with ground personnel and flight crews, and handling disruptions such as canceled or delayed flights. The position starts at $20 per hour.

Requirements

• Be at least 18 years of age.
• Have a high school diploma or GED.
• Pass a pre-placement background check and drug screen.
• Be legally authorized to work in the United States for any employer without sponsorship.
• Be able to lift 50 lbs. with or without reasonable accommodation.
• Have a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays.
• Occasionally remain at work beyond the scheduled end time due to irregular operations or operational disruptions.

Responsibilities

• Greet passengers, issue tickets, provide seat assignments, check baggage, and board flights.
• Assist customers who arrive without their luggage and rebook passengers promptly and courteously.
• Assist passengers with special needs and resolve customer complaints.
• Communicate clearly with ground personnel and flight crews.
• Calmly handle situations such as canceled and delayed flights.
• Perform other duties as assigned.

Benefits

• Worldwide flight benefits for you and your family.
• 401(k) match.
• Profit sharing.
• Great team atmosphere.
• Opportunities to advance within the company.
• Shift-trade flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED