Armed Security Shift Supervisor - Financial Center

Allied Universal • Richardson, TX

10d

About The Position

Allied Universal Services is seeking an Armed Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The supervisor acts as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. They supervise staff on their assigned shift and provide coaching, recognition, and discipline within the approved empowerment range.

The position pays $39.56 per hour, paid weekly.

Requirements

• Be at least 21 years of age.
• Have a high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills, with the ability to work professionally and effectively with personnel at all levels and the general public.
• Meet applicable licensing requirements, which may be required before employment depending on state and local laws and regulations.
• Successfully complete a background investigation and drug screen as a condition of employment, consistent with applicable laws.
• Demonstrate exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative wireless technology at client-specific sites.
• Be able to work in cold, wet, snowy, or hot conditions.
• Occasionally lift or carry up to 40 pounds.
• Occasionally climb stairs, ramps, or ladders during a shift.
• Stand or walk on various surfaces for long periods.

Responsibilities

• Supervise and coordinate quality service delivery on an assigned shift.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise officers on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Communicate shift staffing needs to the Account Manager or Operations Manager.
• Ensure officers receive appropriate training and develop technical and professional skills.
• Ensure employee grievances are heard with assistance from appropriate district or region HR support employees and the Account or Operations Manager.
• Administer job safety analyses (JSAs) and site-specific safety programs for officers on the shift, including vehicle and driving safety as appropriate to corporate procedures.
• Assist the Account or Operations Manager in managing uniforms, equipment, supplies, and vehicles, including maintaining appropriate inventories and maintenance checklists.
• Handle crisis situations at the client site calmly and efficiently.

Benefits

• Medical, dental, and vision insurance
• Basic life, AD&D, and disability insurance
• Company retirement plans
• Seven paid holidays annually at time and a half if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED