Area Supervisor

SBM Management Services•Hartford, CT

About The Position

The Area Supervisor oversees procedures, quality, maintenance, safety, and schedules across assigned shifts and multiple sites. The role promotes effective employee and company relations to improve customer service and company profits. The supervisor develops operating budgets and controls expenses, implements production plans and site policies, monitors work and resolves problems, and responds to customer questions and concerns. The position also oversees hiring, training, scheduling, performance evaluation, employee records, uniform distribution, and discipline, while ensuring teams follow company policies and safety requirements. Driving to various work locations, customer sites, or company facilities may be necessary. The role requires a bachelor’s degree in business administration or a relevant field and two years of related experience and industry knowledge. A valid driver’s license may be required. The employee frequently sits and talks or listens and must be able to lift or move up to 35 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Bachelor’s degree in business administration or a relevant field.
Two years of related experience and knowledge of the industry.
May be required to have a valid driver’s license.
Strong understanding of asset management principles.
Ability to manage operatives and subcontractors.
Knowledge of maintenance techniques.
Expertise in various computer programs.
Excellent verbal and communication skills.
Strong attention to detail.
Strong problem-solving skills.
Ability to frequently sit, talk, or listen.
Ability to lift and/or move up to 35 pounds.

Responsibilities

Supervise the daily operations of multiple sites.
Develop operating budgets and control expenses within those budgets.
Develop a safe, positive, and achievement-oriented working environment.
Respond to customer questions and concerns in a timely manner.
Monitor ongoing work, identify problems, and find solutions.
Implement production plans in accordance with approved schedules.
Implement new policies and procedures to meet site goals.
Review plans of correction and approve them when necessary.
Interview and hire new employees.
Train employees in their job duties to support smooth site operations.
Plan, assign, and direct employees’ work.
Maintain employee attendance records and leave reports.
Distribute uniforms to employees.
Ensure team members work in conformance with company policies and procedures.
Promote operational excellence through training, coaching, discipline, and encouragement.
Develop processes for location and individual performance evaluation.
Develop disciplinary and behavioral standards to maximize employee work efficiency.
Carry out management responsibilities in accordance with organizational policies and applicable laws, including performance evaluations, rewarding and disciplining employees, addressing complaints, and resolving problems.
Ensure employees are properly trained on tasks and safety requirements.
Drive to various work locations, customer sites, or company facilities when necessary to perform essential functions.