Area Sales Manager

Brookdale Senior Living Inc. • Brentwood, TN

10d

About The Position

Brookdale is hiring an Area Sales Manager to support communities across the Jacksonville region. This role makes short-term strategic assignments to communities experiencing non-exempt sales associate vacancies, with assignments that may vary in length and change with little notice. The position travels frequently within a specified geographic area and is focused on generating new move-in revenue, growing occupancy, meeting sales and revenue goals, and promoting a mission-driven sales culture. The manager uses insights from each community assignment to improve sales performance in subsequent assignments.

The role requires a bachelor’s degree in marketing, business, or a related field and one to two years of experience, with additional related work experience substitutable for education year for year up to four years. A valid driver’s license and frequent car and/or air travel are required. The position involves knowledge of sales and marketing, Medicare and Medicaid regulations, and state regulations affecting service delivery, as well as the ability to use smartphones, computers, and related software. It also requires effective time and project management, sound judgment, trustworthiness, customer understanding, respectful collaboration, and strong verbal and written communication.

Brookdale describes its workplace as offering career growth and professional development, along with programs supporting associate health and wellness. Full-time associates in this role are eligible for the listed benefits and an annual bonus incentive. Temporary associates are not benefits eligible, but may participate in the company’s 401(k) program.

Requirements

• Bachelor’s degree in marketing, business, or a related field and one to two years of experience; additional years of related work experience may substitute for the education requirement year for year, up to four years.
• Valid driver’s license.
• Frequent car and/or air travel as needed.
• Knowledge of sales and marketing principles and methods, including marketing strategy and tactics, sales techniques, and sales control systems.
• Knowledge of Medicare and Medicaid regulations and applicable processes for the product lines being sold.
• Knowledge of state regulations affecting or directing delivery of services.
• Ability to operate smartphones, personal computers, and related software.
• Ability to manage time, tasks, and projects effectively in a dynamic environment.
• Ability to apply guidelines and procedures, use sound judgment, and resolve moderately complex problems.
• Ability to build trust and act honestly in relationships with others.
• Ability to assess and understand customers’ expectations, needs, and circumstances.
• Ability to work effectively with diverse personalities and treat people with dignity, respect, fairness, and maturity.
• Effective listening and verbal and written communication skills.
• Ability to perform the listed physical activities and lift up to 25 pounds.
• Ability to work occasional weekends, evenings, or nights if needed to ensure shift coverage.

Responsibilities

• Generate high-volume recurring streams of new move-in revenue for assigned communities with sales associate vacancies.
• Prioritize performance above budgeted sales goals and community revenue targets by efficiently completing sales processes and closing sales.
• Conduct high-quality daily phone and in-person sales calls to drive occupancy growth and preserve rate integrity.
• Use relevant sales software and customer relationship management systems, including accurate data entry and periodic database cleanup.
• Communicate current product information—including availability, pricing, and concessions—to appropriate community associates, and attend daily stand-up meetings.
• Maintain current knowledge of competitors in assigned markets.
• Provide accurate and timely move-in forecasts when requested.
• Communicate incoming residents’ needs and preferences to the Executive Director and/or appropriate community associates to support customer satisfaction.
• Promote a positive image of assigned communities and the Brookdale brand with customers, residents, associates, and professional or volunteer influencers.
• Travel to communities within the assigned geographic area and adapt to assignments that may change with little notice.

Benefits

• Paid time off
• Paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Company-provided life insurance
• Adoption benefit
• Short- and long-term disability
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Associate assistance program
• Employee discounts
• Tuition reimbursement
• Referral program
• Early access to earned wages for hourly associates outside California
• Optional voluntary benefits including accident, critical illness, and hospital indemnity insurance, legal plan, identity theft protection, and pet insurance
• Annual bonus incentive for full-time associates in the role
• Professional development
• Training program
• Naturalization application fee advances of up to $725, less applicable taxes and withholding, for qualified associates who have been employed for at least one year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level