Area Sales Manager - New England Region

Capital Bank

1d•Remote

About The Position

Capital Bank N.A. is a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets, headquartered in Maryland and serving communities since 1999. We offer commercial and consumer banking services primarily in Maryland, DC, and Northern Virginia, along with two nationwide lending brands: Capital Bank Home Loans and OpenSky. Our personalized approach, advanced technology, and comprehensive products drive our growth and customer support. Capital Bank Home Loans (CBHL) is a premier nationwide mortgage lender originating over $1 billion annually, with a 50-state platform, in-house underwriting and closing, and competitive pricing. We are expanding by recruiting branches and independent originators. The Area Manager, Mortgage Sales, reporting to the SVP, Head of Sales, will drive growth, recruitment, sales leadership, and market expansion in an assigned geographic region for CBHL. This role is crucial for building and scaling the company's presence by recruiting top talent and developing local market relationships. The ideal candidate is a proven mortgage leader with strong recruiting skills, leadership presence, and the ability to build high-performing teams. This role can be structured as a producing or non-producing manager.

Requirements

Proven mortgage sales leadership experience managing a branch, multi-branch operation, or regional sales territory.
Demonstrated success recruiting and developing high-performing mortgage sales professionals.
Strong understanding of retail mortgage sales, branch operations, recruiting strategy, and market development.
Experience building strategic growth plans and executing against production goals.
Comprehensive knowledge of mortgage products, pricing structures, underwriting guidelines, and regulatory requirements.
Strong leadership, communication, coaching, and relationship-building skills.
Experience managing change and driving organizational growth initiatives preferred.
Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.
Experience using Encompass or similar mortgage loan origination systems.
Strong understanding of mortgage workflow, loan documentation, and operational processes.
Excellent verbal and written communication skills.
Knowledge of mortgage lending regulations and compliance standards.
Ability to analyze production performance and develop strategic sales initiatives.
Candidates must reside within the New England region to be considered for this position.

Responsibilities

Drive regional growth and market expansion initiatives across assigned states and territories.
Partner with the VP, Head of Sales and VP, Head of Growth & Strategy to recruit Branch Managers, producing teams, and individual Mortgage Loan Originators.
Develop and execute strategic sales plans designed to increase market share, production volume, and profitability within the region.
Coach, mentor, and support Branch Managers and Loan Officers to maximize performance, productivity, and long-term growth.
Build and maintain a high-performance sales culture centered around accountability, collaboration, and customer experience.
Partner with Operations and Credit leadership to ensure a seamless customer experience and strong operational execution.
Collaborate with Secondary Marketing and Capital Markets to ensure product positioning and pricing competitiveness within local markets.
Work closely with Marketing leadership to support local business development, branding, and lead generation initiatives.
Monitor regional production trends, pipeline management, profitability, and overall sales performance.
Ensure all sales activities are conducted in compliance with company policies, mortgage regulations, and applicable banking guidelines.
Represent CBHL professionally within the marketplace and develop relationships with referral partners, builders, Realtors, financial professionals, and community organizations.
Assist in developing and implementing sales training, onboarding, and coaching initiatives for regional production teams.
Support strategic initiatives and organizational growth objectives established by executive leadership.