Area Property Manager

QUANTUM RESIDENTIAL•Springfield, OR

3d•$64,480 - $66,560

About The Position

The Area Property Manager reports to the Regional Portfolio Manager and supports the day-to-day operations of assigned communities. The role is responsible for maintaining the integrity of physical assets and supporting financial performance in accordance with the Company’s mission, vision, and objectives. The Area Property Manager supervises and develops assigned on-site personnel, maintains relationships with clients, vendors, peers, and other departments, and provides temporary coverage for the Regional Portfolio Manager when needed or assigned. The position oversees physical asset maintenance, inspections, safety, marketing and leasing, rent collection, financial reporting, expenditure review, administration, and staff development across multiple communities. It may also involve temporarily performing delegated Regional Portfolio Manager duties, such as overseeing additional communities, communicating with clients, reviewing finances, coordinating staff, and resolving urgent operational issues. Temporary approval authority is limited to what has been delegated, and matters outside that authority must be escalated.

Requirements

High school diploma or GED.
A bachelor’s degree or equivalent work-related experience.
Proficiency in Microsoft Office, particularly email, Word, and Excel, including desktop and web-based versions.
Knowledge of office management systems and procedures, strong time management, ability to multitask and prioritize, attention to detail, and problem-solving skills.
Ability to read and interpret emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals.
Ability to perform basic arithmetic, including calculations involving American money and units of weight, volume, and distance.
Ability to follow detailed written or oral instructions and solve problems involving a few concrete variables in standardized situations.
Valid driver’s license and valid liability insurance.
Ability to meet the physical demands of the job, including regularly standing, handling or feeling objects, and reaching; frequently walking, climbing or balancing, talking or hearing, sitting, stooping, kneeling or crouching, and lifting or moving up to 25 pounds; and rarely moving more than 100 pounds.
Ability to work in conditions that include outdoor weather and occasional exposure to moving mechanical parts, heights, fumes or airborne particles, toxic or caustic chemicals, and electrical shock risk.
Ability to accommodate frequent changes in priorities and deadlines, overtime when needed to meet deadlines, and out-of-town conference travel.

Nice To Haves

Three years of relevant multifamily housing experience.
Three years of experience managing staff.
Three years of customer service experience.
Three years of affordable housing experience, if applicable to the portfolio.
Experience managing multiple properties.
Industry-related certification, such as Accredited Residential Manager (ARM) or Certified Property Manager (CPM), is highly recommended.

Responsibilities

Supervise assigned on-site employees and coordinate contractors under the direction of the Regional Portfolio Manager.
Ensure adherence to contractual specifications and the operations manual.
Conduct formal inspections of building interiors and exteriors, recommend repairs or replacements, and ensure safety regulations are observed.
Supervise leasing personnel and evaluate market conditions and property comparables.
Implement approved marketing plans and recommend improvements to marketing and leasing programs.
Review rental applications and lease forms periodically for accuracy and policy compliance.
Supervise rent collection in accordance with company policies and procedures.
Review and monitor rental rate recommendations for new leases and renewals, submit recommendations to the Regional Portfolio Manager, and approve changes only within delegated authority.
Assist the Regional Portfolio Manager in developing annual property management plans and operating budgets.
Review monthly financial reports, identify variances, and recommend corrective actions.
Review payroll and invoices for accuracy, approve payments and expenditures within delegated authority, and route or escalate items requiring additional approval.
Assist with employee selection, training, and performance management in coordination with the Regional Portfolio Manager and Human Resources.
Ensure supervised employees comply with company policies and procedures.
Coordinate with outside professionals on legal, accounting, insurance, tax, and other matters as directed.
Ensure property files and records are maintained and continually improve management and technical skills.
Spend an agreed-upon percentage of time obtaining market knowledge, engaging in community relations, and evaluating assets.
Provide continuity of portfolio operations and staff support while covering for the Regional Portfolio Manager.
Perform delegated Regional Portfolio Manager duties, communicate significant issues and decisions to the appropriate leader, and provide a clear handoff when coverage ends.
Carry out supervisory responsibilities, including interviewing and recommending candidates, training employees, assigning and directing work, appraising performance, recognizing employees, addressing complaints, and resolving problems.
Coordinate hiring, disciplinary actions, and other personnel decisions with the Regional Portfolio Manager and Human Resources in accordance with delegated authority.