Area Property Manager

QUANTUM RESIDENTIAL•Springfield, OR

3d•$64,480 - $66,560•Onsite

About The Position

The Area Property Manager reports to the Regional Portfolio Manager and supports the day-to-day operations of assigned communities. The role is responsible for maintaining the physical assets and supporting financial performance in accordance with the company’s mission, vision, and objectives. It supervises and develops assigned on-site personnel, maintains relationships with clients, vendors, peers, and other departments, and provides temporary coverage for the Regional Portfolio Manager when absent or as assigned. The position oversees physical asset maintenance, site inspections, safety compliance, marketing and leasing activities, rent collection, financial reporting, budgeting support, expenditure review, and property administration. It also coordinates employee selection, training, and performance management with the Regional Portfolio Manager and Human Resources, and ensures property records are maintained. During coverage assignments, the Area Property Manager may oversee additional communities, communicate with clients, review finances, coordinate staff, and address urgent operational issues, while acting within delegated authority and escalating matters as needed. The role supervises assigned staff across multiple communities, including property management, leasing, and maintenance personnel. It requires a high school diploma or GED, with a bachelor’s degree or equivalent work-related experience. Relevant experience in multifamily housing, staff management, customer service, affordable housing (when applicable), and managing multiple properties is preferred. The position requires proficiency with Microsoft Office, strong time-management and organizational skills, and the ability to interpret business and property documents and handle basic mathematical calculations. Industry-related certification is highly recommended. The role involves regular standing and use of hands and arms; frequent walking, climbing or balancing, talking or hearing, sitting, stooping, kneeling or crouching, and lifting or moving up to 25 pounds. On rare occasions, the employee may move more than 100 pounds. Work may involve outdoor weather, mechanical parts, elevated or precarious places, fumes or airborne particles, hazardous chemicals, and electrical-shock risk. The position may require shifting priorities, overtime, out-of-town conference travel, and use of a personal vehicle. A valid driver’s license and valid liability insurance are required.

Requirements

High school diploma or GED.
Bachelor’s degree or work-related experience equivalent.
Proficiency in Microsoft Office, particularly email, Word, and Excel, including desktop and web-based versions.
Knowledge of office management systems and procedures.
Strong time-management skills and ability to multitask and prioritize work.
Attention to detail and problem-solving skills.
Ability to read and interpret emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals.
Ability to perform basic arithmetic, including operations involving American money and measurements of weight, volume, and distance.
Ability to follow detailed but straightforward written or oral instructions and solve problems involving a few concrete variables in standardized situations.
Valid driver’s license and valid liability insurance.
Ability to meet the described physical demands, including frequent lifting or moving of up to 25 pounds and rare lifting or moving of more than 100 pounds.

Nice To Haves

Three years of relevant multifamily housing experience.
Three years of experience managing staff.
Three years of customer service experience.
Three years of affordable housing experience, if applicable to the portfolio.
Experience managing multiple properties.
Industry-related certification, such as Accredited Residential Manager (ARM) or Certified Property Manager (CPM), is highly recommended.

Responsibilities

Supervise assigned on-site employees and coordinate contractors under the direction of the Regional Portfolio Manager.
Ensure adherence to contractual specifications and the operations manual.
Conduct formal inspections of building interiors and exteriors, recommend repairs or replacements, and ensure safety regulations are observed.
Supervise leasing personnel, evaluate market conditions and property comparables, and implement approved marketing plans.
Review rental applications and lease forms for accuracy and policy compliance; recommend improvements to marketing and leasing programs.
Supervise rent collection and review rental rate recommendations for new leases and renewals, submitting recommendations to the Regional Portfolio Manager and approving changes only within delegated authority.
Assist the Regional Portfolio Manager in developing annual property management plans and operating budgets.
Review monthly financial reports, identify variances, and recommend corrective actions.
Review payroll and invoices, approve payments and expenditures within delegated authority, and route or escalate other items for approval.
Assist with employee selection, training, and performance management in coordination with the Regional Portfolio Manager and Human Resources.
Coordinate with outside professionals on legal, accounting, insurance, tax, and other matters as directed.
Maintain property files and records and continually improve management and technical skills.
Spend the agreed-upon percentage of time obtaining market knowledge, supporting community relations, and evaluating assets.
Provide temporary coverage for the Regional Portfolio Manager, including delegated oversight of additional communities, client communications, financial review, staff coordination, and urgent operational matters.
Keep the Regional Portfolio Manager or designated company leader informed of significant issues and decisions, and provide a clear handoff when coverage ends.
Supervise assigned staff at multiple communities, including Property Managers, Assistant Property Managers, Leasing Agents, Maintenance Supervisors, Maintenance Technicians, and other assigned staff.
Interview and recommend candidates; train employees; plan, assign, and direct work; appraise performance; recognize employees; and address complaints and resolve problems, coordinating hiring and disciplinary decisions with the Regional Portfolio Manager and Human Resources.