Area Property Manager

Mayfair Management Group•Utica, NY

About The Position

The Area Property Manager supervises Community Managers in the day-to-day management of their assigned communities and serves as a primary representative in interactions with residents and vendors. The role supports the preservation and management of residential communities and their culture and heritage while helping those communities grow. The position oversees property operations, budgets, compliance, financial performance, staffing, resident retention, marketing, and property inspections. It also represents property owners during official inspections and audits and helps create a positive working environment for management and maintenance staff.

Requirements

Bachelor’s degree from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
HUD experience.
LIHTC experience required.
Lease-up experience required.
Computer literacy and working knowledge of Microsoft Word, Excel, Rent Roll, and Rent Manager Software.
Ability to read, analyze, and interpret general business periodicals, professional journals, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from residents, owners, supervisors, and the public.
Valid state driver’s license.
Able to travel overnight.
Able to work weekends and overtime.
Able to maintain confidentiality and accept constructive criticism.
Able to lead and manage others.
Professional demeanor, even temperament, and ability to work as a team player.
Flexible, patient, organized, detail-oriented, and firm, fair, and consistent, with good listening skills.

Nice To Haves

HCCP or COS certification preferred.
CAM, CAPS, or CPM certification is a plus.
Will be encouraged to earn the CPM designation.
Compliance Training Certificate for tax-credit or set-aside communities.

Responsibilities

Assist Community Managers with preparing and implementing annual property marketing plans.
Assist Community Managers with preparing annual operating and capital improvement budgets.
Ensure full compliance for tax-credit or set-aside apartment units.
Review and approve payables for assigned properties.
Monitor operating budgets and report on property status, including variances and occupancy.
Achieve the highest possible Net Operating Income through cost control and revenue maximization.
Conduct weekly property inspections and submit reports to the President of Mayfair Management.
Conduct random audits of resident files to ensure accuracy and completeness.
Review and approve bi-weekly payroll submissions.
Review Rent Manager Software records to verify deposits against batch reports, monthly billing accuracy, and timely and accurate data entry by Community Managers.
Approve purchases of property supplies, services, and goods.
Develop and implement resident retention, marketing, and advertising programs.
Assist with resident evictions when necessary, following court orders and attorney direction.
Represent the owner at official inspections and audits at assigned communities.
Maintain a positive environment for management and maintenance staff.
Interview, hire, and train Community Managers; plan, assign, and direct their work; appraise performance; reward and discipline employees; address complaints and concerns; and resolve problems.
Attend training courses offered by Mayfair.