Coaching for Impact -Business Banking-Area Manager - Executive Director

JPMorgan Chase & Co. • Chicago, IL

21d • $161,500 - $200,000

About The Position

The Area Manager in Business Banking leads a team of Senior Business Banking Consultants who work with community businesses to help them access applied business education, new opportunities, and capital through JPMorgan Chase and external resources. The role focuses on developing relationships with community organizations and business clients, delivering tailored banking solutions, managing portfolio performance and risk, and creating an inclusive environment that attracts and develops talent. Consistent travel is required.

Requirements

• At least 7 years of experience in business banking relationship management or related business lending, including direct in-person contact.
• Expert knowledge of deposit and cash management products and services.
• Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Proven ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
• Ability to balance client needs with associated risks and the interests of the firm.
• Ability to lead proactively through change.
• Consistent travel is required.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Prior experience managing a relationship development team.
• Expert knowledge of business credit underwriting with commercial credit training.

Responsibilities

• Provide leadership, management, support, direction, and guidance to Senior Business Banking Consultants who build relationships and use networks and local centers of influence to identify and support community businesses.
• Support team members in cultivating long-term relationships with Community Development Financial Institutions, nonprofits, and other community organizations, using internal resources such as the JPMorgan Chase Foundation.
• Manage team members’ performance and accountability for business priorities, with a focus on external relationship-building and client experience.
• Coach consultants to provide client advice and service, develop relationships, and deliver a seamless client experience across Chase.
• Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant Services, and Card, to deliver solutions for clients’ financial needs.
• Ensure teams provide Chase business clients with outstanding experiences and comprehensive, customized business banking solutions tailored to their businesses’ financial needs and circumstances.
• Apply knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote appropriate solutions while supporting portfolio profitability.
• Coach and develop the team in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
• Provide expertise in loan structuring, pricing, customized solutions, and resolving complex challenges.
• Recruit and maintain a pipeline of diverse, viable candidates; select, hire, develop, and retain talent while fostering an inclusive and respectful team environment.

Benefits

• Competitive total rewards package, including base salary; eligible roles may also receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed