(USA) Area Manager, Quality Control
About The Position
The Area Manager, Quality Control, leads and/or supports QC associates to ensure compliance with Walmart’s quality and safety standards across warehouse operations. The role applies advanced data tools to support informed decisions, oversees cold chain and HACCP processes, and manages workflow priorities to optimize inbound deliveries. It collaborates with Supply Chain teams to forecast staffing needs, enforces operational procedures, and delivers detailed performance reporting. The manager fosters accountability, drives continuous improvement, and leads training initiatives to maintain high standards of integrity, efficiency, and operational excellence within the QC team. The Quality Control team works with Operations, Supply Chain, suppliers, and logistics partners to conduct inspections, audits, and reporting in temperature-controlled environments. The team monitors compliance and quality performance and supports continuous improvement to ensure products meet Walmart’s quality, food safety, and cold chain requirements.
Requirements
- Bachelor’s degree in supply chain, food safety, or a related area and 3 years of experience in quality control or warehouse operations; or 5 years of experience in quality control, warehouse operations, or supply chain management.
- Proven experience leading quality control teams in warehouse or distribution center environments and ensuring compliance with food safety and regulatory standards.
- Advanced proficiency with QC tools and data systems such as SharePoint, Tableau, and Power BI.
- Ability to manage operational audits, including HACCP and commodity defect standards, and enforce workflow and quality procedures.
- Skills in coaching, accountability, and performance management to develop and maintain high-performing teams.
- Effective communication skills for reporting metrics, leading meetings, and collaborating with Supply Chain and Operations leadership.
- Ability to forecast staffing needs and adapt to changing operational demands with a focus on continuous improvement.
Nice To Haves
- Experience with HACCP and cold chain compliance.
- Master’s degree in operations, logistics, or a related area and 2 years of experience in quality control or supply chain.
- Supervisory experience leading cross-functional teams.
Responsibilities
- Perform daily QC operations across the floor and office, ensuring alignment with quality, food safety, and commodity standards.
- Use QC tools and systems to support data-driven decision-making and maintain cold chain compliance and HACCP processes.
- Inspect inbound deliveries to ensure products meet Walmart standards.
- Perform cooler walks.
- Perform audits, reporting, and operational improvements to support business objectives.
- Manage training, succession planning, and associate development to foster accountability and continuous improvement.
- Forecast staffing needs and adapt to changing operational demands.
- Report metrics, lead meetings, and collaborate with Supply Chain and Operations leadership.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave.
- Family care leave.
- Bereavement leave.
- Jury duty leave.
- Voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit program, including tuition, books, and fees for eligible programs.
- Performance-based bonus awards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
