(USA) Area Manager - Quality Assurance/Systems (Grocery)
About The Position
The Area Manager - Quality Assurance/Systems oversees quality assurance, logistics systems, and operational performance for an assigned area. The role implements business plans by communicating goals, managing staffing and schedules, assigning duties, and coordinating workloads. It monitors productivity and business reports while maintaining quality and safety standards through associate training, compliance monitoring, and maintenance of procedures and supporting documentation. The manager executes quality assurance guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity, including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damage and stray tracking, close-date product, and hazardous-material processing. The role also oversees systems hardware and software installation and maintenance, coordinates repairs and component inventory, and works with the Information Systems Division and vendors to troubleshoot applications and support system development. The position supervises and develops associates and leaders by assigning work, monitoring performance, providing feedback, teaching and modeling policies and procedures, identifying development needs, and participating in hiring, promotion, coaching, and evaluation. It addresses associate, customer, and supplier concerns and supports Walmart's values of respect, integrity, customer service, and continuous improvement.
Requirements
- Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or a bachelor's degree in Business, Logistics, or a related field; or 2 years of Walmart logistics experience; or 2 years of supervisory experience.
Nice To Haves
- Experience in inventory management.
- Experience with Microsoft Office.
- Experience supervising associates.
- Walmart Logistics Manager experience.
- Bachelor's degree in Business or Logistics.
Responsibilities
- Communicate with individuals and groups verbally and in writing, including customers, suppliers, and associates.
- Implement the area business plan by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads.
- Monitor area productivity by preparing, reviewing, and analyzing business reports.
- Maintain quality and safety standards by training associates, monitoring compliance, and distributing and maintaining procedures and supporting documentation.
- Identify associate, customer, and supplier concerns and determine or recommend corrective actions.
- Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching policies and procedures, identifying development needs, and participating in hiring, promotion, coaching, teaching, and evaluation.
- Execute quality assurance guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity, including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date products, and hazardous-material processing.
- Oversee installation and maintenance of systems hardware and software, ensure repairs are completed, and track inventory and order system components as needed.
- Troubleshoot systems applications in coordination with the Information Systems Division and vendors, and support continued development of current and future applications.
- Build collaborative, high-performing teams; develop talent; communicate effectively; and support a culture of belonging and accountability.
- Make data-informed decisions, serve customers and members, and drive continuous improvement and adoption of new technologies and skills.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards and annual or quarterly performance bonuses.
- Regional Pay Zone compensation based on location and, for certain positions, stock.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
