(USA) Area Manager - Quality Assurance/Systems (Grocery)

Walmart • Belvidere, IL

13d • Onsite

About The Position

The Area Manager – Quality Assurance/Systems is responsible for implementing the business plan for their area, managing staffing and scheduling, assigning duties, coordinating workloads, and monitoring productivity and business reports to support facility goals. The role maintains quality and safety standards by ensuring associates are trained and follow Logistics and company policies, standards, and procedures.

The manager identifies and resolves associate, customer, and supplier concerns; supervises and develops associates and leaders through workload coordination, performance feedback, training, coaching, and participation in hiring and evaluations. The position also manages execution of QA guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity, including inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date product, and hazardous-material processing.

The role oversees systems hardware and software installation and maintenance, including repairs, component inventory, and ordering. It also coordinates troubleshooting and resolution of systems application problems with Information Systems Division (ISD) and vendors, and supports the ongoing development of current and future applications. The position is based at the listed Walmart location in Belvidere, Illinois.

Requirements

• Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or bachelor's degree in Business, Logistics, or a related field; or 2 years of Walmart logistics experience; or 2 years of supervisory experience.

Nice To Haves

• Experience in inventory management.
• Microsoft Office skills.
• Experience supervising associates.
• Walmart Logistics Manager experience.
• Bachelor's degree in Business or Logistics.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Implement the business plan for the area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads.
• Monitor productivity by preparing, reviewing, and analyzing business reports.
• Maintain quality and safety standards by training associates and monitoring compliance with company and Logistics policies, standards, and procedures; distribute and maintain procedures and supporting documentation.
• Identify associate, customer, and supplier concerns, determine corrective action, and make recommendations to resolve issues.
• Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching and supporting staff, identifying development needs, and participating in hiring, promotion, coaching, and evaluation.
• Manage the execution of QA guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity.
• Oversee inventory-related activities including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date product, and hazardous-material processing.
• Manage systems hardware and software maintenance and installation, including new or replacement system installations, repairs, component inventory, and ordering.
• Coordinate troubleshooting and systems application problem resolution with Information Systems Division (ISD) and vendors, and support continued development of current and future systems applications.
• Model Walmart values by building collaborative, high-performing teams, developing talent, acting with integrity, serving customers and members, and driving continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave.
• Family care leave.
• Bereavement leave.
• Jury duty leave.
• Voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards, including annual or quarterly performance bonuses.
• Potential regional pay zone compensation based on location.
• Potential stock compensation for certain positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree