Area Manager - Quality Assurance/Systems

Walmart • Menomonie, WI

4d • Onsite

About The Position

The Area Manager - Quality Assurance/Systems implements the business plan for their area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals for production, quality, and safety. The role monitors productivity through business reports and maintains quality and safety standards by ensuring associates are trained on Logistics and company policies, standards, and procedures and by monitoring compliance.

The manager identifies associate, customer, and supplier concerns and determines or recommends corrective actions. They supervise and develop associates and leaders by assigning work, monitoring performance, providing feedback, teaching and supporting staff, identifying training needs, and participating in hiring, promotion, coaching, and evaluation.

The position manages execution of quality assurance guidelines, procedures, and programs to improve building efficiency and inventory integrity. This includes slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages and strays, close-date tracking and reporting, and hazardous-material processing. The manager also oversees systems hardware and software installation and maintenance, component inventory and ordering, and troubleshooting in coordination with the Information Systems Division and vendors.

The role is expected to demonstrate Walmart’s stated values and leadership expectations: respect individuals, act with integrity, serve customers and members, and strive for excellence. These include building collaborative, high-performing teams; developing talent; maintaining ethical standards and accountability; making customer-focused, data-informed decisions; and supporting continuous improvement and change.

Requirements

• Associate’s degree in Business, Logistics, or a related field and 1 year of supervisory experience; or a bachelor’s degree in Business, Logistics, or a related field; or 2 years of Walmart logistics experience; or 2 years of supervisory experience.
• Successfully complete all job-required training and assessments.

Nice To Haves

• Experience in inventory management.
• Experience with Microsoft Office.
• Experience with Walmart Logistics Systems.
• Bachelor’s degree in Business.
• Bachelor’s degree in Logistics.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Implement the business plan for the area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads.
• Monitor area productivity by preparing, reviewing, and analyzing business reports.
• Maintain quality and safety standards by training associates on Logistics and company policies, standards, and procedures, and monitoring compliance.
• Identify associate, customer, and supplier concerns and determine corrective actions or make recommendations to resolve them.
• Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, and providing feedback.
• Teach, support, and model Logistics and company policies and procedures; identify training and development needs; and participate in hiring, promotion, coaching, teaching, and evaluation.
• Manage execution of QA guidelines, procedures, and programs to increase building efficiency and maintain inventory integrity.
• Oversee activities including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages and strays, close-date tracking and reporting, and hazardous-material processing.
• Manage systems hardware and software maintenance and installation, including overseeing installation work, ensuring repairs are completed, and tracking and ordering system components.
• Manage troubleshooting of systems applications by resolving problems with the Information Systems Division and vendors and supporting continued development of current and future applications.
• Build collaborative, high-performing teams, develop talent, recognize contributions, and foster a culture of belonging.
• Maintain integrity, ethics, compliance, and accountability while supporting Walmart’s stated regenerative-company goal.
• Serve customers and members by putting customers first and making data-informed decisions that balance short- and long-term priorities.
• Drive continuous improvement, encourage learning, and support the adoption of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, and possible PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree