Area Manager - Quality Assurance/Systems

Walmart•Fort Worth, TX

6d•$65,500 - $98,000•Onsite

About The Position

The Area Manager - Quality Assurance/Systems implements the business plan for the area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals for production, quality, and safety. The role monitors productivity through business reports and maintains quality and safety standards by ensuring associates are trained and comply with Logistics and company policies, standards, and procedures. The manager identifies associate, customer, and supplier concerns and determines or recommends corrective action. They supervise and develop associates and leaders by assigning duties, monitoring performance, providing feedback, teaching and modeling policies and procedures, identifying training needs, and participating in hiring, promotion, coaching, and evaluation. The position manages execution of quality assurance guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity. This includes slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date product, and hazardous-material processing. The manager also oversees systems hardware and software maintenance and installation, repairs, component inventory and ordering, and troubleshooting with the Information Systems Division and vendors. The role is expected to embody Walmart's stated values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. Walmart describes competitive pay, performance-based bonuses, and a benefits package that includes health, financial, paid-time-off, education, and other benefits, subject to eligibility and plan terms.

Requirements

Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or a bachelor's degree in Business, Logistics, or a related field; or 2 years of Walmart logistics experience; or 2 years of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Inventory Management experience or knowledge.
Microsoft Office skills.
Walmart Logistics Systems experience or knowledge.
Bachelor's degree in Business.
Bachelor's degree in Logistics.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Implement the area business plan by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads.
Monitor area productivity by preparing, reviewing, and analyzing business reports.
Maintain quality and safety standards by ensuring associates are trained and comply with Logistics and company policies, standards, and procedures.
Identify associate, customer, and supplier concerns and determine or recommend corrective action.
Supervise and develop associates and leaders through duty assignment, workload coordination, performance monitoring, feedback, teaching, support, and modeling policies and procedures.
Identify training and development needs and participate in hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
Manage execution of QA guidelines, procedures, and programs to increase building efficiency and maintain inventory integrity.
Manage systems hardware and software maintenance and installation, including overseeing installations and repairs, tracking inventory, and ordering system components.
Manage systems application troubleshooting by working with the Information Systems Division and vendors on resolution and supporting ongoing development of current and future applications.
Demonstrate Walmart's stated values and leadership behaviors, including building inclusive, high-performing teams; acting with integrity; serving customers and members; and driving continuous improvement.

Benefits

Competitive pay.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan and potential stock compensation for certain positions.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting time.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.