Area Manager, Janitorial Services

GDI Integrated Facility Services • Meriden, CT

13h • $50,000 - $90,000

About The Position

GDI Services provides integrated facility maintenance services in the United States and Canada. The company has more than 30,000 team members and nearly a century of facility service experience.

The Area Manager, Janitorial Services supervises field staff, including Cleaners and Supervisors, and plans, organizes, and directs a portfolio of accounts to ensure services exceed client expectations. The role maintains existing client relationships and promotes new business growth within the market. Compensation is $50,000–$90,000 annually; actual compensation depends on experience, qualifications, geographic market, scope of responsibility, and other legitimate business considerations. Additional compensation and benefits may apply based on the position and applicable plans.

Requirements

• Bilingual in English and Spanish.
• At least 3 years of progressive experience in the commercial cleaning industry, including at least 1 year of multi-unit or territory management experience.
• Strong interpersonal skills.
• Networking skills and the ability to build warm, friendly relationships with clients and peers.
• Customer focus and ability to stay attuned to customer expectations for quality and service.
• Emphasis on high quality and taking action to improve it.
• Personally exemplify responsible and honest behavior.
• Strong experience using Microsoft Office Suite.

Responsibilities

• Maintain existing client relationships through networking and high-level facility management.
• Maintain open communications with clients so they can share their opinions of services and contract management.
• Understand union agreements and the employee handbook, and ensure those agreements apply to the facilities being serviced.
• Review and oversee budgets, payrolls, cost projections, and supply control records while maintaining exceptional customer service.
• Work with Business Development teams and Account Managers to facilitate successful operations across facilities.
• Develop and implement long-term solutions to address customer needs.
• Assist with staff training and coaching in general cleaning, advanced floorcare techniques, and managerial skills.
• Ensure customer and quality standards are met by touring buildings with supervisors and staff, reviewing cleanliness, and reviewing the contracted scope of work.
• Represent the interests of the company as a spokesperson and perform other duties designated by management or deemed necessary by business conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed