Area Leasing & Marketing Team Leader

Cardinal Group Companies•Arlington, TX

21h

About The Position

The Area Leasing & Marketing Team Leader assists the Area Manager in maintaining all aspects of property operations, with a concentration on leasing, marketing, resident relations, and community functions. The role strives for 100% occupancy through retaining existing residents, leasing current availability, and pre-leasing future availability. The position is full-time and non-exempt, with hourly compensation and eligibility for benefits and bonuses. The role involves working both inside and outside apartment buildings, throughout all property areas including amenities, and may involve frequent exposure to outdoor conditions that can be unpleasant or hazardous. Occasional or regular travel may be required to assist properties, attend training, or support other job responsibilities. The description notes that reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and enjoyment of a fast-paced environment.
Enjoy and take pride in providing excellent service.
Excellent customer service skills; warm, friendly, and helpful in person and on the phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Availability to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.
Ability to perform the physical demands described, including standing, walking, reaching, climbing, stooping, squatting, accessing interior and exterior property areas, and pushing, pulling, lifting, carrying, or maneuvering weights up to 20 pounds.
Ability to work inside and outside in all weather conditions.

Responsibilities

Use Company leasing expectations and procedures to greet prospective clients, qualify them, determine their needs and preferences, present the property and apartment homes, use feature/benefit selling, close sales, and follow up.
Answer incoming phone calls professionally and handle inquiries from prospective clients, clients, Company team members, and vendors.
Complete lease applications, participate in application verification, and notify prospective clients of results.
Maintain accurate client records in accordance with Company policy.
Update daily reports concerning notices to vacate, vacancies, activity, and related matters.
Maintain and perform upkeep of the tour route to ensure curbside appeal.
Assist residents with day-to-day tasks as part of the community's concierge program.
Participate in Cardinal U training as required.
Perform other related duties as assigned by the Team Leader.