Area Leasing & Marketing Team Leader

Cardinal Group Companies•Springfield, MO

13d

About The Position

The Area Leasing & Marketing Team Leader assists the Area Manager with property operations, concentrating on leasing, marketing, resident relations, and related community functions. The role aims to achieve 100% occupancy by retaining current residents, leasing available apartments, and pre-leasing future availability. This is a full-time, non-exempt position with hourly compensation, benefits, and bonus eligibility.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and enjoyment of a fast-paced environment.
Enjoys and takes pride in providing excellent service.
Excellent, warm, friendly, and helpful customer service in person and over the phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Availability to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

Greet prospective clients, identify their needs and preferences, present the property and apartments, use feature-benefit selling, close leases, and follow up in accordance with company leasing procedures.
Answer incoming calls professionally and respond appropriately to prospective clients, residents, company team members, and vendors.
Complete lease applications, participate in application verification, and notify prospective clients of application results.
Maintain accurate client records in accordance with company policy.
Update daily reports, including notices to vacate, vacancy reports, and activity reports.
Maintain the tour route and its curb appeal.
Assist residents with day-to-day tasks as part of the community concierge program.
Participate in Cardinal U training as required.
Perform other related duties as assigned.