Area Leasing & Marketing Team Leader

Cardinal Group Career•Springfield, MO

12d

About The Position

The Area Leasing & Marketing Team Leader assists the Area Manager in maintaining property operations, with a focus on leasing, marketing, resident relations, and community functions. The role strives for 100% occupancy by retaining current residents, leasing available apartments, and pre-leasing future availability. This is a full-time, non-exempt position compensated hourly, with benefits and bonus eligibility.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and enjoyment of a fast-paced environment.
Enjoyment of and pride in providing excellent service.
Excellent customer service skills; warm, friendly, and helpful in person and on the phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Availability to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

Greet prospective clients, qualify them, determine their needs and preferences, present the property and apartments, use feature-and-benefit selling, close leasing sales, and follow up in accordance with Company expectations and procedures.
Answer incoming calls professionally and handle them appropriately, whether from prospective clients, residents, Company team members, or vendors.
Complete lease applications and participate in application verification; notify prospective clients of results.
Maintain accurate client records in accordance with Company policy.
Update daily reports, including notices to vacate, vacancy reports, and activity reports.
Maintain and perform upkeep of the tour route to support curb appeal.
Assist residents with day-to-day tasks as part of the community concierge program.
Participate in Cardinal U training as required.
Perform other related duties as assigned by the Team Leader.