Area Coach

Pizza Hut•Hilo, HI

40d•Onsite

About The Position

Prioritizes, directs and coordinates the activities of four or more restaurants in their Area, to continually strengthen the Concept’s Brand position and maximize its sales and profitability.

Requirements

Management Staffing/ Development
Team member staffing/ Development
Succession Plan
Employee Morale
Management Training
Coaching
Government Laws
Company Policies
Brand Compliance
Inventory and Labor
Follow-Up
Problem Solving
Operations
Assets
Safety
Open availability
Minimum 5 day, 50 hour work week
Must be available to work any time and any day.
Available to work anywhere on assigned island(s)
Need reliable transportation to tour stores and to support business needs
Area Coaches will work varying schedules to include at a minimum of All Fridays, 2-Saturdays & 2 Closings per Period & 1 Sunday every other Period or as business needs require
Purchasing
Recruitment & Retention
Restaurant Operations
Separations
LSM
Complete all essential functions
Compliance with all Brand and Company Standards and targets
Achieving financial targets
Analytical: Able to analyze reports and correct deficient areas effectively
Problem Solving: Able to implement action plans and provide solutions to achieve desired results
Organization & Planning: Able to organize priorities, develop & execute plans to achieve desired results
Communication: Able to effectively communicate with leadership and team
Coaching: Able to develop skills of employees to perform at a higher level
Team Building: Able to stabilize staffing, improve team skills, cover all shifts adequately and build bench
High School Diploma
Must obtain a Tuberculosis Clearance Certificate.

Responsibilities

Cover 100% of shifts with MIC’s capable of executing all operational expectations
Cover 100% of the shifts with adequate staffing & Aces in all key positions
Active plan for key positions (GM, AGM, SL, TT)
Strive to meet staffing targets for area
Ensures fair & equal treatment of all employees, follows-up on VOC action plans, provides good & timely performance evaluations and addresses all employee concerns with urgency
Ensures the management teams are trained and share the responsibilities of: recruiting new hires, training, coaching & evaluating employees.
Raises the performance of employees through effective coaching skills
Communicates all Group & Brand programs & initiatives and ensures execution
Hold teams accountable in achieving Group & Brand standards and provide progressive disciplinary actions as needed
Ensures strict compliance with applicable laws
Ensures strict compliance with all company policies and addresses all violations with urgency
Ensures compliance with all Brand audits to maintain satisfactory standings while addressing all violations with urgency
Understands the KPI’s of Inventory & Labor controls and capable of controlling them to expectations
Follows up daily on Sales, Loss prevention, COS and COL variances
Able to Troubleshot/Correct COS, COL, Ops variances
Ensures the management teams are trained and share the responsibilities of: ordering products, projections & scheduling, daily key cost awareness/ reaction and P&L analysis
Verify Period End inventories for accuracy
Strives to drive year-over-year growth in Sales and Profit
Knowledge and understanding of trade area and sales drivers
Understands all Brand operational standards and ensures execution
Delivers outstanding customer service while addressing and providing resolutions to customer complaints
Delivers and executes satisfactory FSCC and ensures product quality meets Brand standards
Ensure restaurants maintain a clean and sanitary environment
Consistently raises the bar for Brand standards execution
Consistently maintains exterior/ interior grounds & facilities
Corrects all asset deficiencies with urgency
Eliminates any potential for liability with urgency
Aware of expiries of all restaurant leases in Area
Creates an Area culture that makes safety Priority #1
Strictly enforces Safety Rules and Policies within area
Identifies and reports safety observations and provides corrective action with urgency
Responds to all Safety Concerns with a high degree of urgency
Ensure that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone’s responsibility.
Performs other duties as assigned.