Area Coach

Taco Bell•Ann Arbor, MI

19h

About The Position

As an Area Coach at Team Lyders, you will oversee operations across 6–9 Taco Bell locations with combined sales averaging $10–12 million or more. You will drive operational excellence, manage and develop managers, improve processes, set goals, and ensure safety and compliance. The role is intended to support your development as a key leader at Team Lyders and contribute to restaurant operations. Team Lyders operates more than 200 Taco Bell locations across the Mid-West. The company describes its culture as focused on exceptional customer experiences, team-member development, leadership, and operational excellence. The role involves working with managers to achieve profit and flow-through objectives, using reports to identify growth and process-improvement opportunities, overseeing staffing and hiring, supporting employee relations, monitoring financial performance, and ensuring repairs and maintenance are completed and tracked. A valid driver’s license and willingness to travel within the market are required. The work environment includes regular exposure to indoor and outdoor conditions and moderate noise. Indoor conditions may include heat, cold, water, cleaning chemicals, grease, and oil. The job has physical demands including prolonged standing, walking, balancing, reaching, lifting and pushing or pulling items, and occasional climbing, twisting, stooping, kneeling, crouching, and crawling.

Requirements

Bachelor’s degree or equivalent work experience.
1–2 years of high-volume, multi-unit operational management experience; preferably in a Fortune 500 or similar environment.
Proven ability to develop and mentor managerial employees while driving customer satisfaction, financial performance, and employee satisfaction.
Strong communication, interpersonal, and conflict-resolution skills.
Solid understanding of business math, accounting, and decision-making processes.
Experience driving team engagement, operational excellence, and process improvement.
Required driver’s license and willingness to travel within the market.

Responsibilities

Lead operations across 6–9 Taco Bell locations, driving operational success at each unit.
Work with managers to meet and exceed profit and flow-through objectives.
Use reports to identify opportunities for growth and process improvements.
Ensure health, safety, security, and OSHA compliance.
Provide direction on operational procedures to promote consistency and operational focus across units.
Train, coach, and mentor managers at various levels.
Participate in employee orientation and national training initiatives.
Lead hiring to select appropriate talent for each location.
Monitor staffing levels and anticipate seasonal sales fluctuations.
Proactively address employee-relations issues and assist with resolution.
Lead recognition and motivation efforts to support a positive workplace culture.
Maintain a safe working environment for employees and customers.
Partner with managers to drive sales and year-over-year improvements.
Monitor and manage P&L statements and budget control, and optimize labor and inventory costs.
Ensure repairs and maintenance are completed and tracked across the district.