Area Coach

Taco Bell•Blackman Charter Township, MI

19h

About The Position

As an Area Coach at Team Lyders, you will oversee operations for 6–9 Taco Bell locations with combined average sales of $10–12 million or more. You will lead operational excellence, manage and develop managers, improve processes, set goals, and ensure safety and compliance. The role is positioned as an opportunity to grow into a key leader at Team Lyders and make a significant impact on restaurant operations. Team Lyders operates more than 200 Taco Bell locations across the Midwest. The company describes its culture as focused on exceptional customer experiences, team-member growth, leadership, and operational excellence. The role involves working with managers to meet profit and flow-through objectives, using reports to identify growth opportunities and process improvements, maintaining health, safety, security, and OSHA standards, and ensuring consistent operational procedures. It also includes training, coaching, and mentoring managers; participating in orientation and training initiatives; leading hiring; monitoring staffing; addressing employee relations; motivating teams; overseeing sales and financial performance; managing P&L statements and budgets; controlling labor and inventory costs; and ensuring repairs and maintenance are completed and tracked. The position requires a driver’s license and travel within the assigned market. Physical demands include extended standing, walking, balancing, reaching, handling objects, and lifting or pushing/pulling up to 50 pounds. The work environment includes indoor and outdoor conditions with moderate noise and possible exposure to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

Bachelor’s degree or equivalent work experience.
1–2 years of high-volume, multi-unit operational management experience, preferably in a Fortune 500 or similar environment.
Proven ability to develop and mentor managerial employees while driving customer satisfaction, financial performance, and employee satisfaction.
Strong communication, interpersonal, and conflict-resolution skills.
Solid understanding of business math, accounting, and decision-making processes.
Experience driving team engagement, operational excellence, and process improvement.
Valid driver’s license and willingness to travel within the market.

Nice To Haves

High-volume, multi-unit operational management experience in a Fortune 500 or similar environment.

Responsibilities

Lead operations across 6–9 Taco Bell locations.
Work with managers to meet and exceed profit and flow-through objectives.
Use reports to identify opportunities for growth and process improvement.
Ensure health, safety, security, and OSHA compliance.
Provide direction on operational procedures and promote consistency across locations.
Train, coach, and mentor managers at various levels.
Participate in employee orientation and national training initiatives.
Lead the hiring process and select appropriate talent for each location.
Monitor staffing levels and anticipate seasonal sales fluctuations.
Address employee relations issues and assist with their resolution.
Lead recognition and motivation efforts to foster a positive workplace culture.
Promote a safe working environment for employees and customers.
Partner with managers to drive sales and year-over-year improvement.
Monitor and manage P&L statements and budget control, and optimize labor and inventory costs.
Ensure repairs and maintenance are completed and tracked across the district.