Area Coach

KFC•Carson, IA

38d

About The Position

The Area Restaurant Leader (Area Coach) oversees a group of KFC restaurants and drives operational excellence, financial performance, and people development. The role serves as the direct link between the Director of Operations and store-level management, promoting consistency in execution, leadership accountability, and team culture. The Area Coach oversees restaurant operations, supports and develops restaurant leaders, monitors financial results, and ensures guest experience and brand standards. The role also tracks performance, corrective actions, training completions, and certification timelines.

Responsibilities

Oversee daily operations at assigned restaurants and ensure adherence to KFC standards.
Verify that restaurants meet expectations for service speed, cleanliness, food safety, and guest satisfaction.
Conduct weekly store visits and performance evaluations, provide coaching feedback, and provide schedules weekly.
Train and support Restaurant General Managers (RGMs) in leadership skills, labor control, and effective scheduling.
Identify future leaders and implement development plans for Shift Supervisors and Assistant Managers.
Conduct one-on-one meetings with RGMs to review key metrics and individual performance.
Analyze weekly sales, labor, and food cost reports to identify variances.
Collaborate with RGMs on action plans to improve profitability and reduce waste.
Monitor inventory accuracy, ordering practices, and cash-handling compliance.
Ensure all restaurants are ready for ROCC inspections at all times.
Validate checklists, training logs, and completion of brand certifications.
Follow up on inspection results and ensure corrective actions are completed by deadlines.
Confirm RGM schedules weekly and validate proper labor deployment.
Escalate major issues or violations to the Director of Operations.
Support company initiatives, including promotions, training rollouts, and safety campaigns.
Ensure compliance with labor laws, HR policies, and brand certification standards.
Submit weekly performance summaries for assigned stores.
Maintain and track corrective actions, training completions, and certification timelines.