Architect, ServiceNow

Nüvitek•Arlington, VA

3d•$190,000 - $225,000•Remote

About The Position

At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. The company partners with customers to achieve business objectives using customer-centric, value-driven business practices and service delivery methodologies. Its mission is to deliver innovative, cost-effective solutions and services that enable customers to rapidly adapt to dynamic environments. The Architect, ServiceNow specializes in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC), providing technical leadership in the design and delivery of enterprise ServiceNow solutions. Working with developers, technical teams, and business stakeholders, the architect builds secure, scalable applications supporting audit management, risk assessment, regulatory compliance, and organizational oversight. The position combines hands-on development with solution architecture, technical decision-making, and team mentorship, ensuring platform enhancements align with enterprise standards and long-term business objectives. The position is listed as remote, with a location noted as Chantilly, Virginia (Government/Contractor SCIF). U.S. citizenship and an active Top Secret clearance at the time of hire are required. TS/SCI eligibility is required, while active TS/SCI clearance and polygraph eligibility are preferred for certain assignments. The role may require access to and support of classified environments, including JWICS, as required by the assignment.

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent education and professional experience.
At least 8 years of relevant professional experience.
Extensive hands-on experience designing, developing, and implementing ServiceNow solutions, particularly in GRC and IRM.
Strong functional knowledge of ServiceNow Risk Management, Audit Management, and Policy and Compliance Management.
Experience configuring GRC/IRM data structures, including entities, entity types, controls, control objectives, and related assessment records.
Demonstrated experience developing scoped applications that extend native ServiceNow functionality while maintaining platform upgrade compatibility.
Strong understanding of ServiceNow application architecture, data relationships, application scope, and platform security.
Experience implementing advanced access controls using ACLs, role-based permissions, assignment groups, and record-level security.
Proficiency with ServiceNow Flow Designer, including complex workflows, subflows, approval processes, and automated notifications.
Experience with ServiceNow PPM or Strategic Portfolio Management (SPM), including project intake, approvals, project lifecycle management, and cross-module integrations.
Experience developing and customizing ServiceNow Workspaces, Service Portals, forms, dashboards, and user interfaces.
Understanding of audit and compliance processes, including audit engagements, work programs, evidence collection, findings, recommendations, and corrective action plans.
Experience designing and implementing data migration solutions using Import Sets, Transform Maps, and data validation techniques.
Strong ServiceNow development skills, including JavaScript, business rules, Script Includes, client scripts, and platform configuration.
Experience producing technical architecture documentation, evaluating design alternatives, and communicating technical decisions to stakeholders.
Demonstrated ability to lead technical teams, conduct code reviews, establish development standards, and mentor other developers.
Experience working in Agile delivery environments and managing technical priorities across multiple workstreams.
Ability to work independently, make sound technical decisions, and lead complex development initiatives.
U.S. citizenship required.
Active Top Secret (TS) security clearance required at time of hire.
TS/SCI eligibility required.
Ability to access and support classified environments, including JWICS, as required by the assignment.
Required certifications: CompTIA Security+; ServiceNow Certified System Administrator (CSA); ServiceNow Certified Application Developer (CAD); and ServiceNow Certified Implementation Specialist – Risk and Compliance (GRC/IRM).

Nice To Haves

Active TS/SCI clearance; TS/SCI eligibility is required, and active TS/SCI is preferred.
Polygraph eligibility for certain assignments.
ServiceNow Certified Technical Architect (CTA), or actively pursuing the certification.
ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (SPM/PPM).
Certified Information Systems Auditor (CISA).
Certified Internal Auditor (CIA).
ITIL 4 Foundation certification.
Experience supporting Inspector General (IG) offices, internal audit organizations, or government oversight functions.
Familiarity with Generally Accepted Government Auditing Standards (GAGAS).
Experience implementing enterprise audit management, risk assessment, and compliance programs.
Knowledge of common control frameworks and control mapping methodologies.
Experience integrating ServiceNow with external enterprise applications and legacy data repositories.
Familiarity with ServiceNow platform governance, architecture review processes, and enterprise development standards.
Experience supporting classified federal government environments and working with sensitive information.
Strong presentation and stakeholder management skills, including communicating complex technical concepts to executive audiences.
Experience leading technical teams, mentoring developers, and facilitating knowledge-sharing sessions.

Responsibilities

Lead the technical design, development, and implementation of enterprise ServiceNow applications supporting governance, risk management, compliance, and audit operations.
Translate approved architecture designs and business requirements into scalable, maintainable technical solutions aligned with ServiceNow platform standards.
Develop scoped applications that extend native ServiceNow GRC/IRM capabilities while preserving out-of-the-box functionality and minimizing unnecessary customization.
Establish data structures and relationships for audit engagements, control objectives, evidence management, findings, recommendations, and corrective action tracking.
Design and implement application security models using ACLs, role-based permissions, assignment groups, and record-level security.
Configure application access and visibility so users can view or modify only records appropriate to their responsibilities and authorization levels.
Develop end-to-end workflows for audit planning, engagement management, fieldwork, supervisory reviews, reporting, findings, and corrective action follow-up.
Configure and customize ServiceNow PPM capabilities for project intake, prioritization, approvals, and coordination with GRC/IRM processes.
Build integrations and automated processes that synchronize information across ServiceNow modules and maintain workflow consistency.
Develop interactive Workspace and Service Portal experiences that improve usability, support business processes, and provide appropriate operational visibility.
Implement Flow Designer automation for task assignments, approval routing, notifications, review processes, and workflow completion requirements.
Design and configure risk and compliance solutions for entity management, control objectives, control assignments, attestations, and testing activities.
Support enterprise control frameworks, including mapping controls to applicable entities and business functions.
Develop solutions to track audit findings, recommendations, remediation activities, and corrective action plans.
Plan and execute legacy-system data migrations into ServiceNow, including data mapping, transformation, validation, and reconciliation.
Create technical documentation, including architecture diagrams, design decisions, development standards, and implementation procedures.
Lead technical reviews of code, application configurations, and update sets to ensure quality, security, maintainability, and upgrade compatibility.
Participate in architecture reviews and present proposed solutions, technical recommendations, and implementation decisions to senior stakeholders.
Provide technical direction, mentorship, and development guidance to engineers and developers throughout the project lifecycle.
Collaborate with project leadership, business process owners, and technical teams to manage backlogs, assess development priorities, and resolve complex technical challenges.
Support Agile delivery activities, including sprint planning, backlog refinement, technical estimation, and retrospectives.
Oversee technical testing, user acceptance testing, deployment preparation, knowledge transfer, and post-implementation support.