Arcade (Amusement) Associate
About The Position
The Arcade (Amusement) Associate works in a bowling center and arcade, engaging with customers during assigned shifts and helping ensure their needs are met. The role maintains amusement-game inventory and keeps games and counters clean and attractive. Associates respond politely and helpfully to customer requests and answer phone calls for general inquiries. They may also perform special projects and other duties assigned by management. Additional duties include enforcing alcohol and age restrictions according to company policies, handling lost-and-found procedures, seeking improvements to department processes, maintaining confidentiality of company policies and procedures, and keeping the work area clean and safe. The work environment is active and usually loud, with high levels of noise and dust. The role requires frequent mobility and physical activity, including standing and walking for extended periods during busy times and lifting or moving up to 100 pounds with assistance. Applicants must have a high school diploma or GED and one to two years of experience in hospitality or retail. Weekend and closing-shift availability is preferred.
Requirements
- High school diploma or GED.
- Minimum of one to two years of experience in a hospitality or retail environment.
- Ability to bend, stretch, twist, climb, and maintain a high level of mobility and flexibility in small spaces.
- Ability to stand and walk for extended periods without breaks during busy times.
- Ability to use hands and fingers to handle and feel, and to reach with hands and arms.
- Ability to lift and/or move up to 100 pounds with assistance.
Nice To Haves
- Availability to work weekends and closing shifts is preferred.
Responsibilities
- Engage customers during assigned shifts to determine whether their needs are met.
- Maintain inventory levels in amusement games.
- Keep games and counters clean and visibly attractive to customers.
- Respond to customer requests responsively, politely, and with a friendly demeanor.
- Answer phone calls for general inquiries.
- Perform special projects and other miscellaneous duties assigned by management.
- Conduct alcohol and age-restriction control according to company policies.
- Conduct lost-and-found procedures according to company policies.
- Seek constant improvement and more efficient or less expensive ways to carry out department work processes.
- Comply with and maintain the confidentiality of company policies and procedures.
- Maintain a clean and safe working area.
Benefits
- One hour per week to play non-prize arcade games.
- 90 minutes of bowling per week, including shoes.
- One hour of karaoke or billiards per week.
- 50% discount on food items per working shift.
- One complimentary beverage per working shift.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
